Position Summary

LAWLESS Beauty is looking for a Social Media Coordinator to help power the day-to-day engine of our social presence. This role is all about the details — owning our day-to-day presence across platforms and bringing the brand to life through consistent, accurate, and thoughtful execution. This role supports execution across platforms (Instagram, TikTok, TYB) while working closely with the Director, Brand Marketing to help bring content to life quickly and cleanly. This role is based in Los Angeles and reports to the Director, Brand Marketing.

Responsibilities

Content Calendar

• Maintain and manage the content calendar, ensuring posts are scheduled accurately and on time across all platforms
• Schedule and publish content across social platforms using Dash Social
• Write and edit captions with strong instincts for tone, voice, and cultural relevance — pulling from our copy bank and tailoring for each platform
• Develop content briefs in collaboration with our in-house graphic design team, translating strategy into clear creative direction
• Support TikTok-first content execution and experimentation
• Own real-time posting and support content needs as they arise
• Edit short-form video using CapCut — comfortable cutting clips, adding text, sound, and simple transitions
• Strengthen content relevance and cultural resonance by identifying creators and partners across channels — building a network that keeps our social strategy reactive, fresh, and credible.

Community Management

• Lead day-to-day community management, including comment moderation, responses, and real-time engagement across owned channels and relevant external conversations
• Engage with our audience in a way that authentically reflects the LAWLESS Beauty voice
• Proactively bring relevant content trend cultural moments to the team
• Flag trends, sentiment, and notable community moments back to the team
• Support influencer and brand events with organic social support to amplify moments in real time

Organization & Reporting

• Organize and manage content asset libraries so everything is findable and on-brand
• Assist with asset tracking and handoffs
• Compile and organize weekly/monthly performance reporting, surfacing key trends and takeaways to support strategy reviews

What You Can Bring

• 2–3 years of experience in social media, preferably within a fashion, beauty, or lifestyle brand.
• Experience managing brand social channels and executing against a content calendar
• A real passion for social media and beauty
• Ability to shoot and produce static and video content is a must.
• Working proficiency in CapCut and Figma — able to create and edit social-ready content independently
• Experience with Dash Social or similar social media management platform
• Strong understanding of how content performs on TikTok and Instagram
• Genuine interest in community building and brand voice, not just publishing content
• High attention to detail, especially in publishing, tagging, and copy
• Highly organized with the ability to manage multiple workstreams simultaneously with a strong sense of accountability and follow-through
• Strong written and verbal communication skills — especially in a professional, relationship-facing context

Position Summary

LAWLESS Beauty is looking for a Social Media Coordinator to help power the day-to-day engine of our social presence. This role is all about the details — owning our day-to-day presence across platforms and bringing the brand to life through consistent, accurate, and thoughtful execution. This role supports execution across platforms (Instagram, TikTok, TYB) while working closely with the Director, Brand Marketing to help bring content to life quickly and cleanly. This role is based in Los Angeles and reports to the Director, Brand Marketing.

Responsibilities

Content Calendar

• Maintain and manage the content calendar, ensuring posts are scheduled accurately and on time across all platforms
• Schedule and publish content across social platforms using Dash Social
• Write and edit captions with strong instincts for tone, voice, and cultural relevance — pulling from our copy bank and tailoring for each platform
• Develop content briefs in collaboration with our in-house graphic design team, translating strategy into clear creative direction
• Support TikTok-first content execution and experimentation
• Own real-time posting and support content needs as they arise
• Edit short-form video using CapCut — comfortable cutting clips, adding text, sound, and simple transitions
• Strengthen content relevance and cultural resonance by identifying creators and partners across channels — building a network that keeps our social strategy reactive, fresh, and credible.

Community Management

• Lead day-to-day community management, including comment moderation, responses, and real-time engagement across owned channels and relevant external conversations
• Engage with our audience in a way that authentically reflects the LAWLESS Beauty voice
• Proactively bring relevant content trend cultural moments to the team
• Flag trends, sentiment, and notable community moments back to the team
• Support influencer and brand events with organic social support to amplify moments in real time

Organization & Reporting

• Organize and manage content asset libraries so everything is findable and on-brand
• Assist with asset tracking and handoffs
• Compile and organize weekly/monthly performance reporting, surfacing key trends and takeaways to support strategy reviews

What You Can Bring

• 2–3 years of experience in social media, preferably within a fashion, beauty, or lifestyle brand.
• Experience managing brand social channels and executing against a content calendar
• A real passion for social media and beauty
• Ability to shoot and produce static and video content is a must.
• Working proficiency in CapCut and Figma — able to create and edit social-ready content independently
• Experience with Dash Social or similar social media management platform
• Strong understanding of how content performs on TikTok and Instagram
• Genuine interest in community building and brand voice, not just publishing content
• High attention to detail, especially in publishing, tagging, and copy
• Highly organized with the ability to manage multiple workstreams simultaneously with a strong sense of accountability and follow-through
• Strong written and verbal communication skills — especially in a professional, relationship-facing context

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Paid Search Manager, 12 month FTC

Location: London, United Kingdom

About the role:

This is an 12 month FTC oopportunity to shape and scale pan-European search and lead gen for a leading global brand at a pivotal moment of transformation. You’ll play a central role in building a high-impact performance engine across markets, helping move the programme from stable BAU to measurable commercial growth.

This role will lead the delivery of the PPC / Lead Gen proposal across markets, owning the end-to-end design, implementation, scaling and optimisation of search activity (paid search, shopping, Performance Max, branded + non-branded search, and channel experimentation).

Translate the strategy into operational plans, campaign architectures, measurement and governance, ensuring successful market launches, smooth transition, reliable performance reporting and continuous scale.

Build and lead a high-performing search capability working with the accounts team, commercial stakeholders and creative partners to deliver measurable growth and efficient ROI across large, multi-market businesses.

This role is right for you if…

• You are a search specialist with proven experience scaling paid search at enterprise scale (multi-market, multi-product, complex stakeholder environments).
• You combine hands-on technical expertise (campaign build, bidding automation, feeds, measurement) with strong commercial judgement and the ability to present and win stakeholder buy-in.
• You enjoy translating strategy into repeatable operating models and leading teams to deliver consistent, accountable results.

You will be the single point of ownership for delivering the partner proposal. This includes campaign structure and multi-market roll-out plans working withlocalisation/transcreation team, transition plans, data/measurement design and operational governance.

Day to day, you’ll run the search strategy, set prioritisation across markets/business units, allocate budget and resource, define experiments and scale winners.

You’ll be supported by an Account Director, Analytics Director and Performance Marketing Director, and you will line-manage a Performance Marketing Executive who will report into you and help run execution and campaign optimisation.

You’ll work closely with creative, analytics, tech and commercial stakeholders to ensure campaign creatives, funnels and data capture are optimised for measurement and scale.

What you will be doing:

• Lead the implementation and operationalisation of the strategy: campaign architecture, market prioritisation and launch sequencing.
• Define and own KPIs and dashboards (performance, budget pacing, lift, incremental ROI) and ensure timely, accurate MI to inform decisions.
• Scale campaigns across markets: localisation/transcreation, audience strategies, feed and landing page requirements, and creative testing programmes.
• Set governance and access controls for ad accounts and platforms; define security and safe automation guardrails and change control processes.
• Design and run test & learn frameworks to identify scalable growth levers and feed insights back into channel & creative teams.
• Line-manage the Performance Marketing Executive: set priorities, coach and develop capability.
• Collaborate with the accounts team to manage commercial scope, SLAs, and client communications to ensure alignment and transparency.

What you need to be great in this role:

• Proven track record (typically 5+ years) delivering and scaling paid search in large businesses or via agency partnerships for enterprise clients.
• Deep expertise across Google Ads (Search, Shopping, Performance Max), Microsoft Ads, feed/merchant centre management, and experience with large account structures and cross-market roll outs.
• Strong experience of automated bidding strategies, campaign experimentation, and applying automation safely at scale.
• Clear commercial focus - ability to build forecasts, financial plans, ROAS/CPA targets, and to manage pacing against multi-million (or higher) budgets.
• Excellent leadership and stakeholder management skills - capable of motivating a direct team, coordinating with an accounts team and presenting to senior client stakeholders.
• Experience working across international markets, with sensitivity to localisation, language and transcreation needs.
• Demonstrable experience scaling search campaigns with significant monthly spend and multi-market complexity.
• Experience owning end-to-end delivery of paid search programmes (planning → launch → optimisation → scaling → governance).
• Experience managing a team and working closely with client-side account teams.
• Required Skills:
  • Technical: GA4, Google Tag Manager (or server-side tagging), familiarity with programmatic/paid social integration, and marketing APIs.
  • Platform experience: Google Ads certifications, Shopping/MC, Performance Max, Microsoft Ads, and Search Ads (or similar).
  • Analytical: comfortable with attribution concepts, incrementality testing and translating data into actionable optimisation plans.
  • Process and programme management: able to build transition plans, operating models and run cross-functional rollouts at pace.
  • Communication and presentation: able to explain technical approaches in client-friendly language and to present performance and roadmaps to senior stakeholders.
• B2B lead generation and/or large e-commerce experience.
• Experience with enterprise-level ad account governance, agency transitions, and platform migrations.
• Familiarity with privacy-led measurement approaches and consented data architectures.

Req ID: 17453

#LI-SL1 #LI-Hybrid #LI-midsenior

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we’re at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Paid Search Manager, 12 month FTC

Location: London, United Kingdom

About the role:

This is an 12 month FTC oopportunity to shape and scale pan-European search and lead gen for a leading global brand at a pivotal moment of transformation. You’ll play a central role in building a high-impact performance engine across markets, helping move the programme from stable BAU to measurable commercial growth.

This role will lead the delivery of the PPC / Lead Gen proposal across markets, owning the end-to-end design, implementation, scaling and optimisation of search activity (paid search, shopping, Performance Max, branded + non-branded search, and channel experimentation).

Translate the strategy into operational plans, campaign architectures, measurement and governance, ensuring successful market launches, smooth transition, reliable performance reporting and continuous scale.

Build and lead a high-performing search capability working with the accounts team, commercial stakeholders and creative partners to deliver measurable growth and efficient ROI across large, multi-market businesses.

This role is right for you if…

• You are a search specialist with proven experience scaling paid search at enterprise scale (multi-market, multi-product, complex stakeholder environments).
• You combine hands-on technical expertise (campaign build, bidding automation, feeds, measurement) with strong commercial judgement and the ability to present and win stakeholder buy-in.
• You enjoy translating strategy into repeatable operating models and leading teams to deliver consistent, accountable results.

You will be the single point of ownership for delivering the partner proposal. This includes campaign structure and multi-market roll-out plans working withlocalisation/transcreation team, transition plans, data/measurement design and operational governance.

Day to day, you’ll run the search strategy, set prioritisation across markets/business units, allocate budget and resource, define experiments and scale winners.

You’ll be supported by an Account Director, Analytics Director and Performance Marketing Director, and you will line-manage a Performance Marketing Executive who will report into you and help run execution and campaign optimisation.

You’ll work closely with creative, analytics, tech and commercial stakeholders to ensure campaign creatives, funnels and data capture are optimised for measurement and scale.

What you will be doing:

• Lead the implementation and operationalisation of the strategy: campaign architecture, market prioritisation and launch sequencing.
• Define and own KPIs and dashboards (performance, budget pacing, lift, incremental ROI) and ensure timely, accurate MI to inform decisions.
• Scale campaigns across markets: localisation/transcreation, audience strategies, feed and landing page requirements, and creative testing programmes.
• Set governance and access controls for ad accounts and platforms; define security and safe automation guardrails and change control processes.
• Design and run test & learn frameworks to identify scalable growth levers and feed insights back into channel & creative teams.
• Line-manage the Performance Marketing Executive: set priorities, coach and develop capability.
• Collaborate with the accounts team to manage commercial scope, SLAs, and client communications to ensure alignment and transparency.

What you need to be great in this role:

• Proven track record (typically 5+ years) delivering and scaling paid search in large businesses or via agency partnerships for enterprise clients.
• Deep expertise across Google Ads (Search, Shopping, Performance Max), Microsoft Ads, feed/merchant centre management, and experience with large account structures and cross-market roll outs.
• Strong experience of automated bidding strategies, campaign experimentation, and applying automation safely at scale.
• Clear commercial focus - ability to build forecasts, financial plans, ROAS/CPA targets, and to manage pacing against multi-million (or higher) budgets.
• Excellent leadership and stakeholder management skills - capable of motivating a direct team, coordinating with an accounts team and presenting to senior client stakeholders.
• Experience working across international markets, with sensitivity to localisation, language and transcreation needs.
• Demonstrable experience scaling search campaigns with significant monthly spend and multi-market complexity.
• Experience owning end-to-end delivery of paid search programmes (planning → launch → optimisation → scaling → governance).
• Experience managing a team and working closely with client-side account teams.
• Required Skills:
  • Technical: GA4, Google Tag Manager (or server-side tagging), familiarity with programmatic/paid social integration, and marketing APIs.
  • Platform experience: Google Ads certifications, Shopping/MC, Performance Max, Microsoft Ads, and Search Ads (or similar).
  • Analytical: comfortable with attribution concepts, incrementality testing and translating data into actionable optimisation plans.
  • Process and programme management: able to build transition plans, operating models and run cross-functional rollouts at pace.
  • Communication and presentation: able to explain technical approaches in client-friendly language and to present performance and roadmaps to senior stakeholders.
• B2B lead generation and/or large e-commerce experience.
• Experience with enterprise-level ad account governance, agency transitions, and platform migrations.
• Familiarity with privacy-led measurement approaches and consented data architectures.

Req ID: 17453

#LI-SL1 #LI-Hybrid #LI-midsenior

Our values shape everything we do:

Be Ambitious to succeed

Be Imaginative to push the boundaries of what’s possible

Be Inspirational to do groundbreaking work

Be always learning and listening to understand

Be Results-focused to exceed expectations

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

About The Opportunity

Role: Online Marketing

Level: Assistant Manager

Reporting To: Manager - Performance Marketing

Location: Gurugram

About The Function

MakeMyTrip’s Hotels business is one of the company’s largest and fastest-growing verticals, offering a wide range of domestic and international accommodation options to millions of travellers. The business focuses on building strong supply depth, competitive pricing, and a high-quality booking experience, making it a critical driver of both customer satisfaction and overall organizational growth.

Within this ecosystem, the Hotel's Performance Marketing function plays a pivotal role in shaping and executing the growth agenda. Working closely with Revenue and Category stakeholders, it drives incremental volumes that contribute meaningfully to both topline and bottom-line performance.

With a strong consumer-first lens, the function deeply analyses traveller behaviour, identifies growth opportunities, and builds strategies for both new user acquisition and retention. It also collaborates extensively with Hotels Product and Technology to influence feature development, enhance channel efficiency, and unlock scalable, sustainable growth across all performance marketing channels.

About The Role

The role is accountable for driving scale, efficiency, and ROI across Hotels performance and remarketing channels — including Google Hotel Ads, GDN, Facebook, TripAdvisor, and Trivago. The role involves translating business requirements into channel-level plans to deliver Room Nights, Shoppers, and New Users, while strengthening pricing signals, attribution accuracy, and data accessibility. The incumbent will own end-to-end reporting and drive actionable insights to improve campaign effectiveness and overall business impact.

What Will You Be Doing

• Develop and execute effective performance and remarketing strategies to increase visibility, drive traffic, and achieve conversion goals
• Perform A/B testing and other experiments to optimize ad copy, landing pages, and other elements to improve conversion rates
• Leverage data and analytics to improve marketing efficiency and deliver targeted business outcomes.
• Collaborate with the content and design teams to create compelling and relevant ad copies and landing pages that align with our marketing objectives.
• Build and manage experimentation frameworks to uncover new growth opportunities and drive incremental efficiency.
• Partner cross-functionally with Category, Revenue, and Supply teams to strengthen competitiveness within the meta-search ecosystem, and with Product teams to improve on-site conversion.
• Utilize tools such as Google Analytics and other third-party platforms to track performance, derive insights, and present findings through both ad-hoc and recurring reports.
• Operate effectively across both strategic and execution layers—identifying growth opportunities while managing campaign execution, optimization, and performance analysis.
  
  

Qualification & Experience

• MBA from a reputed institute with 1-2 years of experience in marketing, preferably within performance or growth-focused roles.
• Strong knowledge of Google Ads platform, including campaign setup, keyword research, bid management, and performance tracking.
• Experience of new Google Ads types/formats (e.g., performance max) is preferred
• Experience working with analytics and attribution tools (e.g., Google Analytics, Appsflyer, MMPs).
• Proficiency in data-driven decision-making with the ability to interpret complex datasets.
• Strong communication, stakeholder management, and problem-solving skills.
  
  

Key Success Factors For The Role

• Analytical Thinking & Data Proficiency – Strong numerical aptitude with the ability to interpret data, perform quantitative analyses, and apply basic statistical concepts to drive informed decision-making.
• ROI Focus & Optimization – Continuously monitor and optimize campaigns to improve performance, drive efficiency, and ensure a strong return on investment.
• Industry Trends & Platform Updates – Stay updated with the latest digital marketing trends, algorithm changes, platform updates, and industry best practices to keep strategies relevant and competitive.
• Adaptability & Agility – Quickly adapt strategies based on performance data, new developments, platform changes, and evolving market conditions.
• Tracking & Tagging – Implement and manage tracking codes and tags to accurately measure and report on campaign performance.
• Customer Insights – Develop a strong understanding of customer behaviour, preferences, and pain points to create more targeted, relevant, and effective campaigns.
• Organization & Project Management – Strong organizational and project management skills with the ability to manage multiple campaigns, timelines, and stakeholders simultaneously.
• Ownership & Collaboration – Ability to work independently with a high sense of ownership while also collaborating effectively in a fast-paced, deadline-driven environment.
• Communication Skills – Excellent written and verbal communication skills with the ability to clearly present ideas, strategies, and performance insights.

Description

Ready to disrupt industries and work day and night to build the next big thing? Are you looking for an opportunity to start working on real campaigns, with real products and ambitious budgets and KPI’s?

ennovationHUB is an international e-commerce company with teams in Belgrade, London, and Manila. Together, from different corners of the world, we’ve built a thriving multi-brand platform in the furniture niche, with a mission to bring beautiful design directly to our customers.

As our business continues to grow, our Belgrade-based team is looking for interns eager to start their careers in the fast-paced world of e-commerce. If you’re curious, detail-oriented, and excited to learn more about online business and digital marketing, we’d love to hear from you.

Did you know? Global e-commerce sales are expected to reach $6.88T in 2026 and continue growing through 2027 and beyond, already accounting for over 21% of global retail sales. If you’ve been thinking about starting a career in e-commerce, the opportunity has never been bigger.

What You will Do

As our E-commerce Intern, you will work closely with experienced team members on real projects, campaigns, and day-to-day business operations. From the very beginning, you’ll gain hands-on experience with real data, tools, and processes that directly impact the business.

You’ll have the opportunity to explore different areas of e-commerce and digital business, including marketing, content creation, website management, analytics, operations, customer experience, and product coordination. Throughout the internship, you’ll contribute to meaningful tasks while developing practical skills in a fast-growing international e-commerce environment.

During your internship, you will gain hands-on experience in one or more of the following areas:

• Creating engaging visuals using AI tools to support marketing and content initiatives

• What you will learn: How to write effective prompts, evaluate visual quality, and understand what performs best across different audiences and platforms

• Website management and coordination, including content updates, testing improvements, and ensuring smooth performance on the WordPress platform

• What you will learn: How WordPress works, how to test and optimize changes, refine details, and continuously improve the online presentation of our product range

• Supporting and optimizing PPC campaigns, product feeds, keyword research, ad copy, A/B testing, and performance tracking across multiple markets

• Supporting data-driven decision-making through reporting, analysis, quality checks, and identifying opportunities for improvement

• What you will learn: How to interpret business data, spot trends, and make informed recommendations based on performance metrics

• Supporting operations and other business units by organizing data, creating reports and charts, identifying issues, and helping improve internal processes

• What you will learn: How different e-commerce departments collaborate and how operational efficiency impacts overall business performance

Fun fact: many of our middle and top managers started their journey at ennovationHUB as interns or in junior positions before growing into more advanced roles. We strongly believe in recognizing dedication, curiosity and initiative, and we encourage our interns to take ownership of their growth and development.

You’ll be supported by a collaborative team that values learning, curiosity, and hands- on approach.

Requirements

• Fluency in English (written and spoken)

• A strong interest in e-commerce and online business

• Basic understanding of international business

• Comfortable with numbers and analyzing data

• Attention to detail and a curious mindset

• A team player who’s also comfortable asking questions and taking initiative

Bonus points if you:

• Know your way around Excel or Google Sheets

• Already have some working experience

Preferred Background

• Students or recent graduates in Marketing, Business, Economics, Communications, but also analytics enthusiasts, those who have a knack for numbers

• Self-taught? Completed a bootcamp? If you’re passionate and motivated, we want to hear from you too

What We Offer

• A paid internship with an 8 hour workday, for an 8 week period, based in our Belgrade office

• Training and mentorship from day one

• A chance to transition into a long-term role after the internship

• A friendly, collaborative, and growth-focused work environment

• Our central Belgrade office includes:

  • Standing desks and a cozy leisure zone

  • A summer garden and a relaxed atmosphere

  • Occasional sweet treat surprises

• Hybrid setup: Work in-office Monday–Thursday, and enjoy remote Fridays

Ready to Start?

If you’re excited about launching your career in digital marketing and want to be part of a friendly, international e-commerce team, apply now. We’re reviewing applications on a rolling basis.

We welcome applicants from all backgrounds and experiences. Diversity and fresh perspectives help us grow stronger together.

Description

Ready to disrupt industries and work day and night to build the next big thing? Are you looking for an opportunity to start working on real campaigns, with real products and ambitious budgets and KPI’s?

ennovationHUB is an international e-commerce company with teams in Belgrade, London, and Manila. Together, from different corners of the world, we’ve built a thriving multi-brand platform in the furniture niche, with a mission to bring beautiful design directly to our customers.

As our business continues to grow, our Belgrade-based team is looking for interns eager to start their careers in the fast-paced world of e-commerce. If you’re curious, detail-oriented, and excited to learn more about online business and digital marketing, we’d love to hear from you.

Did you know? Global e-commerce sales are expected to reach $6.88T in 2026 and continue growing through 2027 and beyond, already accounting for over 21% of global retail sales. If you’ve been thinking about starting a career in e-commerce, the opportunity has never been bigger.

What You will Do

As our E-commerce Intern, you will work closely with experienced team members on real projects, campaigns, and day-to-day business operations. From the very beginning, you’ll gain hands-on experience with real data, tools, and processes that directly impact the business.

You’ll have the opportunity to explore different areas of e-commerce and digital business, including marketing, content creation, website management, analytics, operations, customer experience, and product coordination. Throughout the internship, you’ll contribute to meaningful tasks while developing practical skills in a fast-growing international e-commerce environment.

During your internship, you will gain hands-on experience in one or more of the following areas:

• Creating engaging visuals using AI tools to support marketing and content initiatives

• What you will learn: How to write effective prompts, evaluate visual quality, and understand what performs best across different audiences and platforms

• Website management and coordination, including content updates, testing improvements, and ensuring smooth performance on the WordPress platform

• What you will learn: How WordPress works, how to test and optimize changes, refine details, and continuously improve the online presentation of our product range

• Supporting and optimizing PPC campaigns, product feeds, keyword research, ad copy, A/B testing, and performance tracking across multiple markets

• Supporting data-driven decision-making through reporting, analysis, quality checks, and identifying opportunities for improvement

• What you will learn: How to interpret business data, spot trends, and make informed recommendations based on performance metrics

• Supporting operations and other business units by organizing data, creating reports and charts, identifying issues, and helping improve internal processes

• What you will learn: How different e-commerce departments collaborate and how operational efficiency impacts overall business performance

Fun fact: many of our middle and top managers started their journey at ennovationHUB as interns or in junior positions before growing into more advanced roles. We strongly believe in recognizing dedication, curiosity and initiative, and we encourage our interns to take ownership of their growth and development.

You’ll be supported by a collaborative team that values learning, curiosity, and hands- on approach.

Requirements

• Fluency in English (written and spoken)

• A strong interest in e-commerce and online business

• Basic understanding of international business

• Comfortable with numbers and analyzing data

• Attention to detail and a curious mindset

• A team player who’s also comfortable asking questions and taking initiative

Bonus points if you:

• Know your way around Excel or Google Sheets

• Already have some working experience

Preferred Background

• Students or recent graduates in Marketing, Business, Economics, Communications, but also analytics enthusiasts, those who have a knack for numbers

• Self-taught? Completed a bootcamp? If you’re passionate and motivated, we want to hear from you too

What We Offer

• A paid internship with an 8 hour workday, for an 8 week period, based in our Belgrade office

• Training and mentorship from day one

• A chance to transition into a long-term role after the internship

• A friendly, collaborative, and growth-focused work environment

• Our central Belgrade office includes:

  • Standing desks and a cozy leisure zone

  • A summer garden and a relaxed atmosphere

  • Occasional sweet treat surprises

• Hybrid setup: Work in-office Monday–Thursday, and enjoy remote Fridays

Ready to Start?

If you’re excited about launching your career in digital marketing and want to be part of a friendly, international e-commerce team, apply now. We’re reviewing applications on a rolling basis.

We welcome applicants from all backgrounds and experiences. Diversity and fresh perspectives help us grow stronger together.

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company.

JOB PURPOSE

We’re looking for an Influencer Lead to help define and grow the influencer discipline at DEPT®. Based in London and part of our Creative & Media team, you’ll play a key role in evolving our creator offering developing standout campaigns, supporting our junior team, and ensuring our work is creatively brave, culturally relevant, and consistently excellent.

You’ll work across some of our most exciting global clients like PepsiCo, eBay, Just Eat and Visa crafting ideas, shaping deliverables, and guiding the day-to-day work of the influencer team. This is a role for someone who thrives in a hands-on, collaborative environment and is excited to push the boundaries of what influencer marketing can be.

KEY RESPONSIBILITIES

Shape Our Creator Offering

• Help define what “best-in-class” influencer work looks like at DEPT®, from briefing processes to creative formats and talent approach.

• Drive the creative development of influencer-first ideas in response to client briefs, bringing strong cultural awareness and platform knowledge to the table.

• Collaborate closely with Creative, Strategy, and Client Services teams to ensure influencer thinking is embedded early and meaningfully in our work.

• Identify opportunities to elevate and evolve our influencer product across process, partnerships and tools.

Campaign Leadership

• Oversee campaign planning and delivery ensuring high standards in both creativity and execution, while maintaining a strong strategic lens throughout.

• Guide the development of influencer approaches that ladder up to brand, comms, and cultural objectives ensuring creators are not just a fit aesthetically, but strategically.

• Work closely with the team to match talent to campaign goals and creative direction, using audience insights, platform trends, and brand positioning to inform selection.

• Contribute to the shaping of key messaging, creative narratives, and content formats that feel native to the creator’s style while delivering on client KPIs.

Team Development & Support

• Act as a mentor and line manager to junior and mid-level team members, providing clear guidance, feedback, and growth opportunities.

• Run team sessions and reviews to share learnings, creative inspiration, and improve quality of output across the board.

• Contribute to onboarding and training of new joiners, ensuring consistency and cohesion across the influencer team.

• Be an advocate for the influencer discipline internally, helping other departments understand how and when to plug us in.

WHAT WE ARE LOOKING FOR

• 5+ years’ experience working in influencer marketing, ideally across both creative and executional roles.

• A passion for the creator economy and deep understanding of platforms like TikTok, Instagram, YouTube and emerging formats.

• Experience working with global and culturally diverse talent from niche creators to celebrity partnerships.

• Strong creative instincts and a sharp eye for what good influencer content looks like. Think content outside of the (unboxing).

• Confident collaborator and communicator, able to work across teams and functions to bring ideas to life.

• Natural mentor and people-first leader who enjoys coaching and supporting others.

• Hands-on experience managing and delivering influencer campaigns at scale.

DEPT® is for the curious, the creative, and the collaborative. If you want to help shape the next chapter of creator work and grow alongside a team that’s redefining what influencer marketing can be we’d love to hear from you.

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location).
• An excellent salary based on experience and equal pay policies
• Pension, free private healthcare, mental health support, and company sick pay scheme.
• 26 days paid holiday (plus UK Bank Holidays).
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.
• Help getting you to work with a season ticket loan and cycle to work scheme.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

General information Reference 002232 Publication start date 07/05/2026 Publication end date 21/05/2026 Post Description Salesforce Marketing Cloud CRM ManagerVacancy location Location South West, Gloucestershire, RosehillVacancy details Job Profile Digital Services...

General information Reference 002232 Publication start date 07/05/2026 Publication end date 21/05/2026 Post Description Salesforce Marketing Cloud CRM ManagerVacancy location Location South West, Gloucestershire, RosehillVacancy details Job Profile Digital Services...

The Team + The Role

Pendo’s marketing and communications teams shape how customers, media, employees, and the broader market understand Pendo’s brand and mission. The team connects Pendo’s products, insights, and leadership perspective to timely industry conversations across earned, owned, and shared channels.

The Director, Communications & Editorial Content will lead Pendo’s global communications, social media, and content strategy. This role will oversee teams and agency partners, advise executives, develop corporate and executive narratives, and drive storytelling that builds awareness with media, influencers, customers, and key markets.

This role is based in-office in Raleigh or San Francisco.

What this looks like day-to-day

• Global communications strategy: Lead and evolve Pendo’s global communications strategy across media and influencer relations, social media, and content creation. Ensure programs are aligned to Pendo’s brand, business priorities, and market opportunities.
• Corporate storytelling: Develop compelling corporate and executive narratives that connect Pendo’s mission, products, and market insights to broader industry and cultural conversations. Shape stories that resonate across audiences, channels, and markets.
• Executive communications: Serve as a trusted advisor to the executive team and senior leaders. Partner on speeches, presentations, thought leadership, and messaging that elevate Pendo’s brand and leaders’ public presence.
• Media and influencer engagement: Drive strategic campaigns and proactive pitching that earn coverage in top-tier business and technology outlets. Support speaking opportunities and executive visibility at high-impact events.
• Editorial and content leadership: Oversee Pendo’s content strategy and ensure a consistent voice and high-quality storytelling across owned channels and events. Guide teams toward content that is timely, relevant, and aligned to business goals.
• AI-enabled scale: Leverage AI and emerging technologies to improve content creation, team efficiency, and performance analysis. Use these tools to scale creativity, output, and communications impact.
• Agency and cross-functional partnership: Manage agency relationships and ensure alignment across earned, owned, and shared media programs. Collaborate with marketing, product, and people teams to support campaigns, product launches, event promotion, employer brand, and community initiatives.
• Measurement and optimization: Establish KPIs and report on communications and content impact. Use performance insights to identify opportunities, improve programs, and drive continuous improvement.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren’t buzzwords; they’re the things we’ll actually look for in how you talk about your work.

You’re a builder, not a maintainer.

You’re most energized when there isn’t a clear path yet, and you get to define it. You don’t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Communications and Editorial Content Directors don’t just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You’re AI-curious - genuinely.

You’re not using AI tools occasionally. You’re rewiring how you work around them. You’re faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• BA/BS degree, with preference for communications, journalism, marketing, or a related field.
• At least 10 years of communications, PR, or editorial experience.
• At least 5 years of experience leading integrated teams in high-growth B2B technology or SaaS environments.
• Proven success developing global media strategies and securing top-tier coverage.
• Demonstrated ability to craft narratives and content that resonate across audiences, channels, and platforms.
• Experience supporting and coaching executives on messaging, thought leadership, and public speaking.
• Strong writing, editing, and storytelling skills, with mastery of journalistic and AP style.
• Must be authorized to work in the United States without current or future sponsorship.

Nice-to-haves

• Deep understanding of the business, technology, and SaaS media landscape.
• Experience building and scaling executive communications programs.
• Comfort navigating and experimenting with AI tools to accelerate content and communications work.
• A mix of creative and analytical thinking, with the ability to connect big ideas to operational execution.
• Collaborative leadership style with experience managing agencies and high-performing teams.
• Exceptional organization and prioritization skills in a fast-paced, high-growth environment.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in Raleigh, NC is $155,000 - $210,000 plus eligibility for 20% corporate bonus. The expected salary range for this role to be performed in San Francisco, CA is $178,300 - $240,000 plus eligibility for 20% corporate bonus.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

The Team + The Role

Pendo’s marketing and communications teams shape how customers, media, employees, and the broader market understand Pendo’s brand and mission. The team connects Pendo’s products, insights, and leadership perspective to timely industry conversations across earned, owned, and shared channels.

The Director, Communications & Editorial Content will lead Pendo’s global communications, social media, and content strategy. This role will oversee teams and agency partners, advise executives, develop corporate and executive narratives, and drive storytelling that builds awareness with media, influencers, customers, and key markets.

This role is based in-office in Raleigh or San Francisco.

What this looks like day-to-day

• Global communications strategy: Lead and evolve Pendo’s global communications strategy across media and influencer relations, social media, and content creation. Ensure programs are aligned to Pendo’s brand, business priorities, and market opportunities.
• Corporate storytelling: Develop compelling corporate and executive narratives that connect Pendo’s mission, products, and market insights to broader industry and cultural conversations. Shape stories that resonate across audiences, channels, and markets.
• Executive communications: Serve as a trusted advisor to the executive team and senior leaders. Partner on speeches, presentations, thought leadership, and messaging that elevate Pendo’s brand and leaders’ public presence.
• Media and influencer engagement: Drive strategic campaigns and proactive pitching that earn coverage in top-tier business and technology outlets. Support speaking opportunities and executive visibility at high-impact events.
• Editorial and content leadership: Oversee Pendo’s content strategy and ensure a consistent voice and high-quality storytelling across owned channels and events. Guide teams toward content that is timely, relevant, and aligned to business goals.
• AI-enabled scale: Leverage AI and emerging technologies to improve content creation, team efficiency, and performance analysis. Use these tools to scale creativity, output, and communications impact.
• Agency and cross-functional partnership: Manage agency relationships and ensure alignment across earned, owned, and shared media programs. Collaborate with marketing, product, and people teams to support campaigns, product launches, event promotion, employer brand, and community initiatives.
• Measurement and optimization: Establish KPIs and report on communications and content impact. Use performance insights to identify opportunities, improve programs, and drive continuous improvement.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren’t buzzwords; they’re the things we’ll actually look for in how you talk about your work.

You’re a builder, not a maintainer.

You’re most energized when there isn’t a clear path yet, and you get to define it. You don’t wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Communications and Editorial Content Directors don’t just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You’re AI-curious - genuinely.

You’re not using AI tools occasionally. You’re rewiring how you work around them. You’re faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• BA/BS degree, with preference for communications, journalism, marketing, or a related field.
• At least 10 years of communications, PR, or editorial experience.
• At least 5 years of experience leading integrated teams in high-growth B2B technology or SaaS environments.
• Proven success developing global media strategies and securing top-tier coverage.
• Demonstrated ability to craft narratives and content that resonate across audiences, channels, and platforms.
• Experience supporting and coaching executives on messaging, thought leadership, and public speaking.
• Strong writing, editing, and storytelling skills, with mastery of journalistic and AP style.
• Must be authorized to work in the United States without current or future sponsorship.

Nice-to-haves

• Deep understanding of the business, technology, and SaaS media landscape.
• Experience building and scaling executive communications programs.
• Comfort navigating and experimenting with AI tools to accelerate content and communications work.
• A mix of creative and analytical thinking, with the ability to connect big ideas to operational execution.
• Collaborative leadership style with experience managing agencies and high-performing teams.
• Exceptional organization and prioritization skills in a fast-paced, high-growth environment.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in Raleigh, NC is $155,000 - $210,000 plus eligibility for 20% corporate bonus. The expected salary range for this role to be performed in San Francisco, CA is $178,300 - $240,000 plus eligibility for 20% corporate bonus.

Benefits: Highly competitive, employer-heavy coverage including $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.