Headquarters: Remote
URL: http://gowalter.co

Description

Our client is a full-service digital product agency. They build businesses at the intersection of content and commerce, and since 2020, we've been focused on the creator economy and online education space.

We're a distributed team based in Canada. For this project specifically, a good part of the client team is based in Europe, so we're looking for candidates in EST or compatible timezones (anywhere from Eastern North America through Western/Central Europe) with strong overlap to a EST/CET working day.

This is a temporary contract role. Anticipated start date is as soon as possible.

About the project

You'll be joining a major build for one of our clients, a leading platform in the creator economy. They're rolling out a native Community feature that gives their users' most engaged audiences a place to gather, talk, and come back between sends, unlocking a premium upsell and stronger retention for the platform.

The project is mid-development by the time you start, with a beta window and a release event planned for later this year. You'll be embedded into a small, focused team and shipping production code from day one.

About the role

We're looking for a senior full-stack engineer comfortable working primarily in Ruby on Rails and React, who can drop into an existing codebase, ramp up quickly, and start delivering meaningful tickets within the first few weeks. You'll work alongside our existing engineering leads on this engagement, share planning and working sessions with the broader client team, and contribute directly to features being shipped to end users.

The stack is Ruby on Rails with Postgres and Redis Docker for local dev), a React frontend, with real-time and feed infrastructure powered by Stream.io. We use GitHub for code management and Linear for ticketing.

This role is hands-on. There's no Rare Days PM on this engagement (the client owns PM, so we're looking for someone who is self-directed, communicates clearly, and can operate effectively inside a client's processes and rituals.

Responsibilities

- Build and ship full-stack features across the Rails service layer and the React frontend on the client's community platform

- Pick up tickets from the Linear board, scope your own work, and deliver production-quality code with strong test coverage

- Participate in the client's sprint rituals, demos, and touchpoints, speaking confidently about technical decisions, trade-offs, and delivery status

- Collaborate closely with the existing engineers on the project (your primary pair during ramp-up) and with the client's internal engineers and PM

- Help drive the team toward upcoming beta and release milestones, flagging risks early and proposing solutions, not just problems

- Contribute to architecture and integration discussions where relevant (e.g. real-time infrastructure, feed/messaging via Stream, performance and scaling questions)

- Write code reviews that raise the bar without slowing the team down

 

Requirements

What we're looking for

- 7+ years of full-stack engineering experience, with substantial production work in Ruby on Rails and React

- Comfortable in a Rails monolith of meaningful size. You can navigate an unfamiliar codebase, find the patterns, and make changes that match the existing conventions rather than fighting them

- Strong with Postgres (writing efficient queries, understanding indexing, reasoning about migrations on a live database) and familiar with Redis in a caching or background-job context

- Experience working with React in a production app (component patterns, state management, integrating with a Rails backend)

- You've worked on apps where real-time features, multi-tenancy, or scale are real concerns, and you have opinions about the trade-offs (familiarity with ActionCable/AnyCable, Stream.io, Pusher, or similar is a plus)

- You can communicate effectively with both technical and non-technical audiences, and you're comfortable presenting your work directly to a client team

- You're self-directed: you can pick up a ticket, ask the right clarifying questions, and ship it without needing constant check-ins

- You're motivated by feedback and care about the craft. You'd rather raise a concern early than ship something you're not proud of

- Available to work in an EST or compatible timezone Eastern North America through Western/Central Europe), with strong overlap to a EST/CET working day for sprint rituals, pairing, and client touchpoints

- Comfortable working as a contractor

Nice to have

- Prior experience on creator-economy, publishing, or community products

- Background working as an embedded contractor inside a client's engineering team

- Familiarity with deploying Rails applications at scale Heroku, AWS, or similar)

- Experience integrating with third-party real-time / feed / chat services

Engagement details

Type: Temporary contract, full-time allocation

Location: Remote, EST or compatible timezone Eastern North America through Western/Central Europe)

   

To apply: https://weworkremotely.com/remote-jobs/walter-senior-fullstack-engineer-ruby-react

At yes. every kid. our purpose ⁠⁠i⁠⁠s ⁠⁠t⁠⁠o ⁠t⁠ransform educa⁠t⁠⁠i⁠on⁠ t⁠o be as d⁠i⁠verse as ⁠t⁠he k⁠i⁠ds ⁠i⁠⁠t⁠’s des⁠i⁠gned⁠ t⁠o serve. Instead of allowing politicians and special interests to rule education, we can unleash the extraordinary potential of every kid by treating them with dignity and empowering them to make decisions that are best for them. Join us as we give a voice to every parent, student, and teacher who shares that goal.

yes. every kid. is part of the Stand Together philanthropic community.

The Sr. Manager, Implementation plays a key role in leading yes. every kid. foundation’s (YesF) work to support successful implementation by translating education freedom policy into executable, scalable programs.

The Sr. Manager will lead day-to-day execution of YesF’s federal and state-based implementation priorities and related initiatives, working directly with organization leaders, administrators, partners and internal teams to translate policy into action.

This hands-on role will be focused on delivering high-quality implementation support from start-up strategy to operational execution. The Sr. Manager will help translate policy into practice by developing tools, solving operational challenges and supporting programs that are simple, accessible and effective for families.

This role may be performed remotely with frequent travel.

How You Will Contribute:

• Lead key workstreams across YesF’s federal and state implementation portfolio, with primary responsibility for federal scholarship initiatives

• Design and deliver implementation supports including cohort-based learning, startup advisory support and scalable tools to accelerate launch and growth of programs.

• Work directly with organization leaders to support launch readiness, operational planning and early-stage implementation

• Develop and deliver practical implementation tools, including startup playbooks, compliance guidance, donor engagement strategies and resources

• Translate federal policy and emerging guidance into clear, actionable steps for SGOs and partners.

• Support YesF’s engagement with federal agencies by helping translate implementation insights into feedback and recommendations that promote a clear, workable regulatory environment for SGOs

• Manage timelines and deliverables across multiple implementation engagements

• Support coordination with national partners and stakeholders to share learning and strengthen implementation approaches

• Draft high-quality memos, briefings and external deliverables to support strategy and communication

What You Will Bring:

• A self-starter with an entrepreneurial mindset who takes initiative, identifies opportunities and moves work forward

• You are comfortable owning workstreams, managing details and delivering high-quality outputs in fast-moving environments

• A builder who thrives in creating structure, solving problems and helping stand up new programs

• 5-8 years of experience in policy implementation, program management, nonprofit operations or a related field

• Strong understanding of program operations and execution, ideally with exposure to education programs, tax credits, and/or non-profit environments

• Excellent written communicator, able to translate complex ideas into clear, practical guidance

• Capable of managing multiple priorities and meeting deadlines and skilled at managing both strategy and execution, with strong attention to detail

• Comfortable working directly with external partners while staying aligned internally

• Motivated by expanding education opportunity and ensuring programs work well for families

• The willingness and ability to travel up to 35% of the time.

Standout Candidates Will Also Bring:

• Exposure to fundraising and donor strategy

• Experience working across multiple states or in a national policy environment

• Experience building operational playbooks, accelerators, or cohort-based programs

What We Offer:

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success.  That is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Who are we?

At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

We build the Cyber Risk Posture Management (CRPM) platform that security teams actually love. By integrating security ratings, threat intel, and agentic AI, we empower organisations to stay ahead of an ever evolving attack surface.

We aren’t just building another tool; we’re defining a category. We provide the autonomy to ship world-class technology and the resources to do it at a global scale.

Our People team consists of Talent Acquisition and Team Member Experience. At UpGuard, we all deserve to work in an environment where we are treated with dignity and respect. Our People team is committed to creating such an environment, where everyone has the opportunity to be themselves and reach their fullest potential. Our Talent Acquisition team is committed to finding individuals who embody our values and are passionate about the work they do to help UpGuard continue to grow.

Where does this role fit in?

As a Senior Talent Partner, you will be responsible for recruiting for our Go-to-Market (GTM) teams across the US & EMEA. You’ll partner directly with leaders across teams, including Sales, Customer Success, and Marketing, to understand their hiring needs, build effective sourcing strategies, and hire top-tier talent that will shape the future of our company. This is a hands-on role where you’ll manage the full recruitment lifecycle, from sourcing and screening to offer and onboarding.

What will you do?

• Own the entire recruitment process, ensuring a seamless and positive experience for both candidates and hiring managers.
• Partner strategically with hiring managers and executives to understand their talent needs, define role requirements, and develop effective interview processes.
• Proactively source passive candidates through a variety of channels, building robust and diverse talent pipelines for current and future needs.
• Leverage data and key metrics to inform your recruiting strategies, provide insights to stakeholders on market trends, and continuously improve our hiring processes.
• Champion an exceptional candidate experience, ensuring timely, transparent communication throughout the entire journey.
• Demonstrate strong data hygiene within our Applicant Tracking System (ATS), ensuring data integrity and compliance.
• Collaborate with the wider People team on projects related to employer branding, onboarding, and creating an amazing place to work.
• Drive AI-powered recruiting by championing the use of artificial intelligence and automation tools to enhance the efficiency and effectiveness of our recruitment approach. This includes leveraging AI for talent identification, deep research and automating routine tasks to focus on strategic initiatives.

What will you bring?

• Proven full-cycle recruiting experience, within a high-growth SaaS or technology company.
• Deep expertise in Go-to-Market recruiting, with a successful track record of hiring for roles in Sales (e.g., Account Executives, SDRs), Customer Success, and Marketing.
• Exceptional outbound sourcing skills and a hunter mentality; you’re an expert with tools like LinkedIn Recruiter and know how to engage top talent creatively. A deep understanding of modern sourcing techniques, including company and candidate-based research.
• Outstanding stakeholder management skills, with the ability to build trust, influence, and provide consultative guidance to senior leaders.
• A data-driven mindset, with experience using recruitment metrics to track performance and drive decision-making.
• Impeccable organizational and administrative skills with a keen eye for detail.
• A collaborative, team-player attitude with the ability to operate with a high degree of autonomy and a strong sense of urgency in a fast-paced, dynamic environment. You’ll also be a collaborative member of a high-performing team.
• Comfortable working autonomously with your core team located elsewhere in a remote setting

What will give you an edge?

• Experience working in a company that has scaled from ~300 to 500+ employees.
• Proficiency with modern ATS platforms like Ashby.
• Cyber security knowledge and experience.

What’s in it for you?

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard (all regions)
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries.
• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
• Personal Leave allowance: this includes sick & carer’s leave (all regions)
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
• Top spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
• Generative AI tooling: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)

$130,000 - $145,000 a year

#LI-BW1

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.

Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we’re helping our customers build strong organisations and careers for the long term.

Why our customers love Dayshape:

• We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.

• We provide complete operational visibility today and the tools to confidently predict tomorrow.

• We empower firms to become the places where top talent wants to work - and the best clients want to work with.

Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.

At Dayshape, our purpose is to improve people’s working lives, and our culture is an important driving force in helping us to do just that. We’re a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role

We’ve come a long way in a short time, but there’s still so much more we can do. We have grand ambitions to make Dayshape the most advanced resource planning tool on the market. That’s where you come in.

As part of one our engineering teams, your key areas of focus will be enhancing product scalability and usability, helping consistently deliver features that support our customers’ success. As a senior software engineer, you will work collaboratively with the rest of our cross-functional team to plan and deliver new features and enhancements. We are hiring across multiple engineering teams, all solving unique challenges.

What you’ll do

• Support our product and engineering managers in prioritisation, scoping and leading delivery of product features

• Work as part of our engineering team to enhance quality, scalability, performance, maintainability, configurability, and usability

• Support, mentor, and coach other members of the team

• Be involved in the entire life cycle of features, including idea creation, deployment, and longer-term updates and enhancements

• Work on a wide variety of different challenges across the product and codebase

About you

• You will be a strong back-end C# or front-end JS developer, but with some good experience across both front end and back end technologies. Our tech stack is based around .Net (framework and Core) and Vue.js, so a willingness to work across the tech stack is a must.

• Have experience of using automated testing to prove that everything you do is of a high degree of quality.

• You will be passionate about creating a product you can be proud of.

• Working closely with others will be second nature to you, collaborating closely with your engineering colleagues, along with developing relationships with our product and implementation teams.

• Great at asking awkward questions, kindly

• Motivated by learning new things and using those to make a positive difference

• Comfortable challenging and raising issues at any level

• Knowledgeable about a range of technologies, and quick to learn others

• Able to zero-in on bugs without looking at the code, based on your experience and intuition

• An excellent, kind, and supportive communicator (who often finds yourself un-crossing wires between your colleagues)

• Able to consider the broader impact of your design and coding decisions and those of others

• Great at breaking down big tasks into small chunks, solving tricky problems and tackling risks

• Used to working with agile development teams on large software products

Bonus points if you have

• Worked with Vue.js, .Net Core, Message Queuing Systems such as Azure Service Bus, SQL Server, and/or Microsoft Azure

• Worked in (or with) the Professional Services industry

What you’ll get

• Starting salary between £50,000 and £60,000, depending on experience

• Earning potential in the Software Engineer salary band up to £63,650

• At least £1,000 per year to spend on professional and personal development

• 33 days’ holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days

• Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement

• Enhanced family leave policies

• Private medical insurance, including dental and vision benefits

• Income protection and death in service cover

• Matched 5% auto-enrolment workplace pension scheme

• Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service

• Volunteering time – up to 20 hours a year to participate in volunteer work

• Regular All Hands meeting for inspiration and over-communication

• Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!

• Genuinely nice, smart people to work with, who are excited about growing our company

Working Details

This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know.

We’re ideally looking for someone in/around Edinburgh, though we’re open to the possibility of this being a remote role (as long as you’re in the UK). We’re making the most of hybrid working, so you won’t need to come into the office everyday (unless you want to!).

We don’t mandate required office days, but we find that most of the team enjoy working from the office 2-3 days a week to connect with their team and other Dayshapers and to make use of space, and for meetings and collaboration.

Join the team!

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.

This is your opportunity to really influence how we get things done, and how our product develops to meet our customer’s needs. We’re doing well, but there’s lots more to do in order to maintain the high bar and pace that we’ve set.

If your experience isn’t an exact match for this job description, but you have transferrable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application.

*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

Description

Join Tether and Shape the Future of Digital Finance

At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.

Innovate with Tether

Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.

But that’s just the beginning:

Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.

Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.

Tether Education: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.

Tether Evolution: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.

Why Join Us?

Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.

If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.

Are you ready to be part of the future?

About the job

We are developing a highly scalable media intelligence platform that processes, analyzes, and structures large volumes of multimedia content across text, image, video, and audio. As a Senior Applied ML Engineer, you will architect and build the core backend systems that power media ingestion, processing workflows, metadata generation, AI-based analysis, semantic search, and retrieval across large media libraries.

We are looking for a Senior Applied ML Engineer who can design, implement, optimize, and evaluate a production-grade moderation pipeline using open-source models.

This role requires deep backend engineering expertise, strong system design capability, and practical experience integrating AI/ML systems into production workflows. You will work on complex media-processing pipelines, video/audio analysis, OCR, speech-to-text, embedding generation, vector search, multimodal model integrations, and high-throughput asynchronous workloads. You will collaborate closely with engineering leadership to define backend architecture, improve reliability and scalability, and guide other engineers in delivering secure, observable, and high-performance systems.

Responsibilities

Backend Architecture & System Ownership

• Architect, build, and operate scalable backend services for a media intelligence platform, with a focus on clean, maintainable, and production-ready systems.

• Own critical backend components end to end, from system design and API contracts through implementation, deployment, monitoring, and iteration.

• Drive architectural decisions across APIs, processing pipelines, distributed compute, storage, search, observability, cloud infrastructure, and model-serving workflows.

• Design data models and storage patterns for media assets, generated metadata, embeddings, processing jobs, model outputs, search indexes, and audit trails.

• Design high-throughput media ingestion and processing pipelines for large volumes of video, audio, image, and text content.

• Build distributed, event-driven workflows for media processing using queues and pub/sub systems such as SQS, Kafka, Pub/Sub, or equivalent technologies.

• Implement reliable asynchronous processing patterns, including retries, idempotency, dead-letter queues, backpressure handling, and fault-tolerant job execution.

AI/ML Integration & Model Workflows

• Lead the development and optimization of metadata extraction, content analysis, scene detection, transcription, embedding generation, and multimodal AI inference workflows.

• Integrate and optimize AI/ML services within backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene analysis, multimodal inference, batching, caching, and fallback strategies.

• Collaborate with ML engineers, data scientists, or external model providers to benchmark models, compare quality/latency trade-offs, and safely roll out model upgrades.

Model Serving & Performance Optimization

• Optimize AI/ML inference workflows for latency, throughput, reliability, and cost across both real-time and batch-processing paths.

• Work with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services to improve batching, concurrency, warmup behavior, timeout handling, autoscaling, and GPU utilization.

• Evaluate and apply practical model optimization techniques such as quantization, model distillation, batching, caching, prompt optimization, and routing to smaller or cheaper models where appropriate.

• Design and maintain vector search and indexing systems using technologies such as Pinecone, Weaviate, Qdrant, Elastic Vectors, FAISS, pgvector, or similar tools.

• Build retrieval workflows that support semantic search, similarity matching, duplicate detection, media discovery, and structured metadata search.

• Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence distributions, drift signals, and cost per processed item.Search, Indexing & Data Retrieval

Infrastructure, Reliability & Observability

• Deploy and operate systems on AWS, GCP, Azure, or equivalent cloud platforms, including compute, storage, networking, queues, model-serving infrastructure, and monitoring systems.

• Ensure system reliability through logging, metrics, tracing, alerting, dashboards, operational runbooks, and incident-response best practices.

Collaboration & Engineering Leadership

• Collaborate with product, design, data, and ML teams to deliver media-rich, AI-powered product features.

• Mentor junior and mid-level engineers, support technical planning, review designs, and raise engineering quality across the team.

• Participate in code reviews, documentation, technical planning, and continuous improvement of engineering practices.

• Ensure code quality through testing, peer review, clear documentation, and maintainable implementation patterns.

Requirements

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

• 5-7+ years of backend engineering experience, ideally building scalable distributed systems, media platforms, data pipelines, or high-throughput backend services.

• Prior experience owning major backend modules end to end, including architecture, implementation, deployment, monitoring, and production operations.

• 3 + years of experience integrating AI/ML inference systems into backend workflows, including model APIs, embedding pipelines, OCR, speech-to-text, scene detection, or multimodal model outputs.

• Hands-on experience creating AI-powered processing pipelines for image, video, audio, or text analysis.

• Practical experience with production model optimization, especially for image, video, embedding, or multimodal models, including batching, caching, quantization, prompt optimization, routing strategies, latency reduction, and cost optimization.

• Prior experience with vector search, semantic search, media retrieval, or similarity-matching systems is strongly preferred.

• Experience mentoring engineers, leading technical discussions, and influencing architectural decisions across backend, infrastructure, and AI/ML workflows.

Technical Skills

• Strong expertise in Python and/or Node.js with Deep understanding of building scalable RESTful APIs and backend architectures

• Experience with HuggingFace transformers ecosystem and deep learning frameworks such as PyTorch and TensorFlow.

• Strong experience with SQL/NoSQL databases, schema design, and data modeling

• Preferred Exposure to distributed systems, microservices, asynchronous processing, and event-driven patterns with SQS, Pub/Sub, Kafka, or other queueing/pub-sub systems

• Experience deploying production systems on AWS, GCP, or similar cloud platforms

• Knowledge of infrastructure patterns (compute, storage, networking, observability)

AI/ML Integration

• Experience orchestrating embedding generation, scene detection, OCR, speech-to-text, image classification, video analysis, and multimodal model integrations.

• Experience optimizing inference workflows for latency, throughput, reliability, and cost.

• Experience working with scalable and optimized inference settings, including tuning sampling parameters, managing output‑length formats, and configuring reasoning‑related behaviors.

• Familiarity with practical model optimization techniques such as batching, caching, quantization, model distillation, prompt optimization, fallback routing, and use of smaller models where appropriate.

• Experience working with model-serving systems such as vLLM, Triton, TGI, SageMaker, Vertex AI, or custom inference services is preferred.

• Experience working with LLM and Multi-modal evaluation and benchmarking frameworks and domain‑specific benchmarks with the ability to interpret results and optimize model performance accordingly.

System Design & Architecture

• Preferred understanding of distributed systems, scaling patterns, and performance engineering

• Ability to design modular, maintainable, and efficient architectures

• Experience with API versioning, modularization, and designing long-running workflows

• Understanding of performance bottlenecks and low-latency backend patterns

Important information for candidates

Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:

• Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/

• Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.

• Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.

• Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io

• We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.

When in doubt, feel free to reach out through our official website.

This job posting is available in English and Canadian French. Please scroll down for the French version.

Cette offre d’emploi est disponible en anglais et en français (Canada). Veuillez faire défiler pour la version française.

\_\_\______________________________

Remote - U.S. & Canada Only | Full-Time

Compensation:

• $80K - $130K USD (U.S.-based candidates)
• $85K - $145K CAD (Canada-based candidates)

We’re Not Looking for Generic Account Leadership. We’re Looking for a Performance Marketing Leader.

Level Agency is hiring an Account Director with deep performance marketing agency experience — someone who knows how to lead client relationships, connect strategy to execution, and drive measurable business outcomes.

You may be a current Account Director at a performance marketing agency. Or, you may have started hands-on in paid media, analytics, or campaign management before moving into account leadership. Either way, you understand what great performance marketing looks like because you’ve worked close enough to the work to know what actually moves results.

You can speak credibly about Google Ads. You understand how media, SEO, creative, data, CRM, websites, CRO, and reporting all connect. You know how to spot issues before they become client escalations. And you’re confident enough to lead a room without making it about your title.

You’re especially strong when the path to conversion is complex — where lead quality, pipeline, sales alignment, landing pages, and conversion journeys matter as much as media efficiency.

This is not a “status call and recap email” role. This is for someone who can connect client business goals to marketing strategy, push back with purpose, and lead a focused book of accounts with depth — rather than spreading their attention across a high-volume roster with limited depth.

This Isn’t for Everyone.

We’re building something rare: a place where growth, truth, and high performance go hand-in-hand.

You’ll thrive here if:

✅ You’ve led client relationships in a performance marketing agency environment.

✅ You understand how modern marketing channels work together — media, SEO, creative, data, CRM, website, CRO, and analytics.

✅ You can speak credibly about Google Ads and paid media strategy.

✅ You care about client business results, not just campaign metrics.

✅ You can lead a focused book of clients deeply, not manage a huge roster shallowly.

✅ Your default is “I’ll handle it,” even when the work sits slightly outside your lane.

And you’ll struggle here if:

❌ Your experience is primarily brand, creative, ecommerce, or DTC without deeper performance agency experience.

❌ You’ve only managed accounts at the surface level across a very large client load.

❌ You need a narrow job description to know what you should own.

❌ You protect scope before you protect the outcome.

❌ You can’t speak credibly about channel strategy beyond talking points.

About Level

We’re an AI-powered performance marketing agency — built for precision, designed to scale, and powered by a scientific mindset. At Level, we blend strategy, media, creative, and machine intelligence to deliver outcomes that matter. Every time. At scale.

We’ve been named one of Pittsburgh’s Best Places to Work and an Inc. 500 Fastest-Growing Company. Our clients span B2B, education, healthcare, financial services, ecommerce, and more.

Your Role (and Impact)

As an Account Director, you’ll lead performance-driven client relationships across a focused book of accounts. You’ll sit at the intersection of client strategy, marketing execution, internal team leadership, and business impact.

You’ll be the person clients trust to tell them the truth, the person internal teams count on to create clarity, and the person who keeps strategy tied to measurable outcomes.

You’ll:

• Lead Performance Strategy: Translate client business goals into multi-channel marketing strategies that drive measurable growth.
• Own Client Relationships: Build trust with senior stakeholders through clear communication, proactive thinking, and sharp strategic recommendations.
• Connect the Marketing Ecosystem: Help clients understand how paid media, SEO, creative, data, CRM, websites, CRO, and reporting work together to improve performance.
• Bring Paid Media Fluency: Speak credibly about Google Ads, paid social, and media performance — even when you’re not the person making every in-platform change.
• Spot Issues Early: Dig into performance trends, ask better questions, and catch problems before they become client escalations.
• Push Back with Purpose: Challenge client assumptions when needed — always in service of the performance goal, never ego, scope protection, or control.
• Manage a Deep Book: Lead a focused portfolio of accounts with enough depth to truly understand each client’s business, performance drivers, and risks.
• Guide Internal Teams: Partner with media, SEO, creative, analytics, and strategy teams to keep work moving, priorities clear, and outcomes aligned.
• Tell the Story in the Data: Turn reporting, dashboards, and performance analysis into insights clients can act on.
• Own the Details: Keep budgets, forecasts, timelines, documentation, and communication sharp and accurate.

Requirements

Must-Haves

• 5+ years in a performance marketing agency. You have agency experience rooted in performance, paid media, and measurable outcomes — not primarily brand, creative, or ecommerce-only work.
• Account leadership experience in a performance environment. You are either currently an Account Director at a performance marketing agency or you started in marketing, paid media, analytics, or campaign management before transitioning into account leadership.
• Google Ads fluency is required. You can speak credibly about Google Ads and understand what to investigate when performance shifts, lead volume drops, or conversion quality changes.
• Modern marketing ecosystem understanding. You understand how paid media, SEO, creative, data, CRM, websites, CRO, and analytics connect to drive outcomes.
• Paid media strategy depth. You understand how media channels work together, especially search and social, and can translate performance signals into strategy.
• Client leadership experience. You’ve managed client relationships, led strategic conversations, and presented recommendations to senior stakeholders.
• Focused account management experience. You’re used to leading a meaningful book of clients deeply — roughly 3 to 8 accounts — rather than spreading your attention across a high-volume roster with limited depth.
• Experience with meaningful media spend. You’ve worked with clients spending at least $50K/month in media per client; $100K+/month is strongly preferred.
• Business-first mindset. You talk about revenue, pipeline, lead quality, conversion paths, customer journeys, and business outcomes — not just CTRs, CPCs, and platform metrics.
• Low ego, high ownership. You’re willing to build the dashboard, chase the answer, clean up the ambiguity, or step into the gap when the team needs it.

Strong Preferences

• B2B, lead generation, or complex-sale experience. Experience with longer buying cycles, pipeline quality, sales alignment, or non-DTC conversion paths is a major plus.
• Meta, LinkedIn, SEO, CRM, CRO, or other channel fluency. You don’t need to be an expert in every channel, but you should understand how they work together.
• Experience in financial services, healthcare, education, SaaS, or other considered-purchase verticals.
• Comfort with dashboards, reporting tools, Google Analytics, and data visualization.
• Experience mentoring account team members or coordinating cross-functional delivery teams.

AI Expectations

At Level, AI is a skillset — not a shortcut. In this role, you’ll be expected to:

• Use tools like ChatGPT, Midjourney, Claude, and Perplexity to improve how you work
• Share your prompts, process improvements, and ideas with the team
• Experiment regularly and refine your workflows over time
• Embrace discomfort as part of the learning process
• Apply AI tools to increase your speed, clarity, and creativity — not to replace thoughtful work

AI should make you sharper, faster, and more strategic. It should never replace judgment, taste, accountability, or a strong point of view.

Our Core Values

• No Ego, All In

We don’t do “that’s not my job.” We win together, step in where needed, and care more about the outcome than the org chart.

• Better Every Day

We want the feedback — even when it stings. We test, learn, adapt, and keep raising the bar.

• Relentless for Results

Activity is nothing without outcomes. We care about the work that moves the business forward.

• Driven by Truth

We challenge assumptions, follow the data, and tell clients what they need to hear — not just what is easy to say.

Perks & Benefits

At Level, we support our people across the U.S. and Canada with benefits designed to promote flexibility, wellbeing, and long-term growth.

• Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays
• Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options
• Comprehensive health benefits, mental health support, and company-paid disability & life coverage
• Employer retirement contributions (401(k) in the U.S., RRSP match in Canada)
• Quarterly performance reviews and career advancement opportunities

Remote First

This role is open to U.S. and Canada residents and is fully remote. We are unable to sponsor visas at this time.

Level Is Built on Inclusion

We are committed to diversity, equity, inclusion, and belonging. Level is proud to be an Equal Opportunity Employer — we celebrate what makes you, you.

Ready to Apply?

Click below to submit your resume. You’ll also answer a few thoughtful questions, so take your time.

We care more about how you think, how you lead, and how you create impact than whether your path has been perfectly linear.

Let’s build something together.

Télétravail – États-Unis et Canada seulement | Temps plein

Rémunération :

80 000 $ à 130 000 $ US pour les personnes candidates basées aux États-Unis

85 000 $ à 145 000 $ CA pour les personnes candidates basées au Canada

Nous ne cherchons pas un leadership de comptes générique. Nous cherchons un leader en marketing de performance.

Level Agency recrute un ou une Account Director possédant une solide expérience en agence de marketing de performance — une personne capable de diriger les relations clients, de relier la stratégie à l’exécution et de générer des résultats d’affaires mesurables.

Vous êtes peut-être actuellement Account Director dans une agence de marketing de performance. Ou encore, vous avez commencé les mains dans le cambouis en médias payants, en analytique ou en gestion de campagnes avant de passer au leadership de comptes. Dans tous les cas, vous comprenez à quoi ressemble un excellent marketing de performance, parce que vous avez été assez près du travail pour savoir ce qui fait réellement avancer les résultats.

Vous pouvez parler de Google Ads avec crédibilité. Vous comprenez comment les médias, le SEO, la création, les données, le CRM, les sites Web, le CRO et le reporting s’imbriquent. Vous savez repérer les problèmes avant qu’ils ne deviennent des escalades client. Et vous avez assez d’assurance pour mener une discussion sans que tout tourne autour de votre titre.

Vous êtes particulièrement solide lorsque le parcours vers la conversion est complexe — là où la qualité des leads, le pipeline, l’alignement avec les ventes, les pages de destination et les parcours de conversion comptent autant que l’efficacité média.

Ce n’est pas un rôle de « status call et courriel de récapitulation ». Ce rôle s’adresse à une personne capable de relier les objectifs d’affaires des clients à la stratégie marketing, de challenger avec intention et de diriger un portefeuille de comptes ciblé en profondeur — plutôt que de disperser son attention sur une longue liste de clients gérés en surface.

Ce poste n’est pas pour tout le monde.

Nous bâtissons quelque chose de rare : un endroit où la croissance, la vérité et la haute performance avancent ensemble.

Vous allez vous épanouir ici si :

✅ Vous avez dirigé des relations clients dans un environnement d’agence de marketing de performance.

✅ Vous comprenez comment les canaux marketing modernes fonctionnent ensemble — médias, SEO, création, données, CRM, site Web, CRO et analytique.

✅ Vous pouvez parler de Google Ads et de stratégie médias payants avec crédibilité.

✅ Les résultats d’affaires des clients vous importent plus que les simples indicateurs de campagne.

✅ Vous pouvez diriger un portefeuille ciblé de clients en profondeur, plutôt que gérer une énorme liste en surface.

✅ Votre réflexe naturel est « je m’en occupe », même lorsque le travail dépasse légèrement votre champ habituel.

Et vous aurez de la difficulté ici si :

❌ Votre expérience est principalement axée sur la marque, la création, le commerce électronique ou le DTC, sans expérience approfondie en agence de performance.

❌ Vous avez seulement géré des comptes en surface, dans un contexte de très grand volume de clients.

❌ Vous avez besoin d’une description de poste très étroite pour savoir ce qui vous appartient.

❌ Vous protégez le périmètre du mandat avant de protéger le résultat.

❌ Vous ne pouvez pas parler de stratégie de canaux avec crédibilité au-delà des grands principes.

À propos de Level

Nous sommes une agence de marketing de performance propulsée par l’IA — bâtie pour la précision, conçue pour croître, et alimentée par une mentalité scientifique. Chez Level, nous combinons stratégie, médias, création et intelligence machine pour générer des résultats qui comptent. Chaque fois. À grande échelle.

Nous avons été nommés parmi les meilleurs lieux de travail de Pittsburgh et reconnus comme l’une des entreprises à la croissance la plus rapide du classement Inc. 500. Nos clients œuvrent notamment en B2B, en éducation, en santé, en services financiers, en commerce électronique et dans plusieurs autres secteurs.

Votre rôle et votre impact

À titre d’Account Director, vous dirigerez des relations clients axées sur la performance au sein d’un portefeuille de comptes ciblé. Vous serez au croisement de la stratégie client, de l’exécution marketing, du leadership auprès des équipes internes et de l’impact d’affaires.

Vous serez la personne à qui les clients font confiance pour leur dire la vérité, celle sur qui les équipes internes comptent pour créer de la clarté, et celle qui garde la stratégie arrimée à des résultats mesurables.

Vous devrez :

Diriger la stratégie de performance : Traduire les objectifs d’affaires des clients en stratégies marketing multicanaux qui génèrent une croissance mesurable.

Prendre en charge les relations clients : Bâtir la confiance avec les parties prenantes seniors grâce à une communication claire, une pensée proactive et des recommandations stratégiques solides.

Relier l’écosystème marketing : Aider les clients à comprendre comment les médias payants, le SEO, la création, les données, le CRM, les sites Web, le CRO et le reporting travaillent ensemble pour améliorer la performance.

Apporter une aisance en médias payants : Parler avec crédibilité de Google Ads, des médias sociaux payants et de la performance média — même si vous n’êtes pas la personne qui effectue chaque changement dans les plateformes.

Repérer les problèmes tôt : Creuser les tendances de performance, poser de meilleures questions et détecter les enjeux avant qu’ils ne deviennent des escalades client.

Challenger avec intention : Remettre en question les hypothèses des clients lorsque nécessaire — toujours au service de l’objectif de performance, jamais par ego, protection de périmètre ou besoin de contrôle.

Gérer un portefeuille en profondeur : Diriger un portefeuille ciblé de comptes avec suffisamment de profondeur pour vraiment comprendre les activités, les leviers de performance et les risques de chaque client.

Guider les équipes internes : Collaborer avec les équipes médias, SEO, création, analytique et stratégie afin de faire avancer le travail, clarifier les priorités et aligner les résultats.

Raconter l’histoire dans les données : Transformer les rapports, les tableaux de bord et les analyses de performance en insights que les clients peuvent mettre en action.

Maîtriser les détails : Garder les budgets, prévisions, échéanciers, documents et communications clairs, exacts et à jour.

Exigences

Essentiels

5 ans et plus dans une agence de marketing de performance. Vous avez une expérience en agence ancrée dans la performance, les médias payants et les résultats mesurables — et non principalement dans la marque, la création ou le commerce électronique seulement.

Expérience en leadership de comptes dans un environnement de performance. Vous êtes actuellement Account Director dans une agence de marketing de performance, ou vous avez commencé en marketing, médias payants, analytique ou gestion de campagnes avant de faire la transition vers le leadership de comptes.

Aisance obligatoire avec Google Ads. Vous pouvez parler de Google Ads avec crédibilité et savez quoi examiner lorsque la performance fluctue, que le volume de leads baisse ou que la qualité des conversions change.

Compréhension de l’écosystème marketing moderne. Vous comprenez comment les médias payants, le SEO, la création, les données, le CRM, les sites Web, le CRO et l’analytique se connectent pour générer des résultats.

Solide profondeur en stratégie médias payants. Vous comprenez comment les canaux médias fonctionnent ensemble, particulièrement le search et le social, et pouvez traduire les signaux de performance en stratégie.

Expérience en leadership client. Vous avez géré des relations clients, animé des conversations stratégiques et présenté des recommandations à des parties prenantes seniors.

Expérience en gestion de comptes ciblée. Vous avez l’habitude de diriger un portefeuille significatif de clients en profondeur — environ 3 à 8 comptes — plutôt que de répartir votre attention sur une longue liste à haut volume avec peu de profondeur.

Expérience avec des budgets médias significatifs. Vous avez travaillé avec des clients qui investissent au moins 50 000 $ par mois en médias par client; 100 000 $ et plus par mois est fortement souhaité.

Mentalité orientée affaires. Vous parlez de revenus, de pipeline, de qualité des leads, de parcours de conversion, de parcours client et de résultats d’affaires — pas seulement de CTR, de CPC et de métriques de plateforme.

Peu d’ego, beaucoup d’ownership. Vous êtes prêt ou prête à construire le tableau de bord, chercher la réponse, clarifier l’ambiguïté ou combler l’écart lorsque l’équipe en a besoin.

Fortement souhaités

Expérience en B2B, génération de leads ou ventes complexes. Une expérience avec des cycles d’achat plus longs, la qualité du pipeline, l’alignement avec les ventes ou des parcours de conversion non DTC est un grand atout.

Aisance avec Meta, LinkedIn, le SEO, le CRM, le CRO ou d’autres canaux. Vous n’avez pas besoin d’être expert ou experte dans chaque canal, mais vous devez comprendre comment ils fonctionnent ensemble.

Expérience dans les services financiers, la santé, l’éducation, le SaaS ou d’autres secteurs à achat réfléchi.

Aisance avec les tableaux de bord, les outils de reporting, Google Analytics et la visualisation de données.

Expérience en mentorat auprès de membres d’équipes de comptes ou en coordination d’équipes de livraison interfonctionnelles.

Attentes liées à l’IA

Chez Level, l’IA est une compétence — pas un raccourci. Dans ce rôle, on s’attendra à ce que vous puissiez :

Utiliser des outils comme ChatGPT, Midjourney, Claude et Perplexity pour améliorer votre façon de travailler

Partager vos prompts, vos améliorations de processus et vos idées avec l’équipe

Expérimenter régulièrement et raffiner vos façons de travailler au fil du temps

Accueillir l’inconfort comme une partie normale du processus d’apprentissage

Appliquer les outils d’IA pour augmenter votre vitesse, votre clarté et votre créativité — sans remplacer un travail réfléchi

L’IA devrait vous rendre plus aiguisé ou aiguisée, plus rapide et plus stratégique. Elle ne devrait jamais remplacer le jugement, le goût, l’imputabilité ou un point de vue solide.

Nos valeurs fondamentales

Pas d’ego, engagement total

Chez nous, « ce n’est pas mon travail » n’a pas sa place. Nous gagnons ensemble, nous prêtons main-forte là où il le faut, et nous nous soucions davantage du résultat que de l’organigramme.

Meilleur chaque jour

Nous voulons recevoir du feedback — même lorsqu’il pique un peu. Nous testons, apprenons, nous adaptons et continuons à élever la barre.

Obsédés par les résultats

L’activité ne vaut rien sans résultats. Ce qui compte pour nous, c’est le travail qui fait avancer l’entreprise.

Guidés par la vérité

Nous remettons les hypothèses en question, suivons les données et disons aux clients ce qu’ils doivent entendre — pas seulement ce qui est facile à dire.

Avantages et bénéfices

Chez Level, nous soutenons nos équipes aux États-Unis et au Canada grâce à des avantages conçus pour favoriser la flexibilité, le bien-être et la croissance à long terme.

Télétravail complet partout aux États-Unis et au Canada, allocation mensuelle pour le travail à domicile et vendredis d’été

Congés généreux, incluant des congés payés illimités aux États-Unis, des vacances concurrentielles au Canada et des options de congé parental/familial

Assurances collectives complètes, soutien en santé mentale, et assurance invalidité et assurance vie payées par l’entreprise

Cotisations de retraite de l’employeur : 401(k) aux États-Unis et contribution REER au Canada

Évaluations de performance trimestrielles et occasions d’avancement professionnel

Télétravail d’abord

Ce poste est ouvert aux personnes résidant aux États-Unis et au Canada et est entièrement en télétravail. Nous ne sommes pas en mesure de commanditer des visas pour le moment.

Level est fondée sur l’inclusion

Nous sommes engagés envers la diversité, l’équité, l’inclusion et l’appartenance. Level est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi — nous célébrons ce qui fait de vous une personne unique.

Prêt ou prête à postuler?

Cliquez ci-dessous pour soumettre votre CV. Vous répondrez aussi à quelques questions réfléchies, alors prenez le temps qu’il faut.

Ce qui nous importe le plus, c’est votre façon de penser, votre façon de diriger et votre capacité à créer de l’impact — pas que votre parcours ait été parfaitement linéaire.

Bâtissons quelque chose ensemble.

Who We Are

Healthcare needs a better rhythm: one that keeps care continuous and deeply human. Heidi is building an AI Care Partner that works alongside clinicians to make that possible.

We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

In just 18 months, Heidi has given back more than 18 million hours to healthcare professionals, supporting 73 million patient visits in 116 countries. Today, more than two million patient visits each week are powered by Heidi worldwide.

Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

The Role

We’re hiring a strategic and commercially astute Enterprise Customer Success Manager to lead the end-to-end lifecycle for our most complex and valuable customers.

Based in Sydney, Melbourne, New York, or London, you’ll own a portfolio of 3 to 6 large hospital systems, health networks, and strategic healthcare organisations (250+ users each), serving as a trusted strategic partner who shapes deployment strategy, drives measurable clinical and operational outcomes, and expands Heidi’s footprint across multi-site enterprises.

This is a senior role. You’ll work closely with Implementation Specialists and Account Executives from pre-sales through to long-term value realisation, balancing strategic partnership with hands-on execution.

What you will do

• Own the enterprise lifecycle: Lead the full customer relationship from pre-sales scoping and pilot design through implementation, adoption, expansion, and renewal. Build success plans that map customer goals to measurable clinical and operational outcomes.

• Build executive partnerships: Earn trusted, long-term relationships across C-suite (CIO, CMO, COO, CEO), clinical leadership, IT, and operations. Tailor your engagement to what each stakeholder cares about.

• Lead multi-site rollouts: Drive sophisticated implementations with formal governance, detailed plans, and cross-functional coordination. Manage workflow change through structured reinforcement: training waves, competency assessments, and coaching.

• Engage in pre-sales and pilots: Work alongside Account Executives and Implementation Specialists to shape deployment strategy, scope pilots for success, and run customer-facing demos when needed.

• Translate data into action: Synthesise enterprise usage and outcome metrics into clear narratives. Adjust depth and style for IT, ops, and exec audiences. Use data to decide where to intensify training, redesign workflow, or expand.

• Own commercial outcomes: Lead renewal conversations with strong value narratives. Identify and execute expansion opportunities backed by adoption maturity and outcome data. Partner with AEs to close.

• Prove value: Build evaluation frameworks for pilots and rollouts grounded in clinical and operational KPIs. Use outcome data to shape multi-year value narratives that strengthen commercial positioning.

• Orchestrate cross-functionally: Provide concise, complete context to Product, Engineering, Implementation, GTM, and Support. Surface risk early, drive decisions during ambiguity.

• Shape the playbook: Contribute to the frameworks, tools, and ways of working that turn complex enterprise programmes into scalable, repeatable rollouts.

What we will look for

• Experience: 5+ years in SaaS customer success or client-facing roles, with at least 3 years managing enterprise accounts (250+ users, high-value ARR).

• Full-lifecycle ownership: Proven track record across scoping, implementation, adoption, expansion, and renewal in complex enterprise environments.

• Executive presence: Builds trusted relationships with C-suite, clinical leaders, and technical stakeholders. Earns credibility quickly.

• Change management: Experience leading multi-site rollouts that drive genuine behaviour change and sustained adoption.

• Commercial acumen: Strong on expansion, complex renewals, and contributing to NRR and portfolio growth.

• Data-driven: Translates usage patterns and outcomes into strategic insights for customers and internal teams.

• Communication range: Adapts depth and style fluently from frontline clinicians to board-level executives.

• Pre-sales comfort: Willing and able to scope deals, design pilots, and run demos alongside Sales.

• Healthcare a bonus: Familiarity with clinical workflows, hospital systems, or large health networks helps you ramp faster.

The Way We Work

1. Build to Last

We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day.

2. Own Your Practice

Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together.

3. Move Fast, Stay Steady

We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make.

4. Make Others Better

Honest feedback, steady support, and shared growth keep our teams improving together.

Why you will flourish with us

• Flexible hybrid working, with 3 days in the office

• Monthly $150 AUD benefit to invest in your physical and mental wellbeing

• Recharge Days after major milestones and busy periods

• A generous personal development budget of $1000 AUD per annum

• Become an owner, with shares (equity) in the company, if Heidi wins, we all win

• A one-time home office setup contribution

• 26 weeks paid parental leave for primary carers, 18 weeks for secondary carers

• A fertility support benefit of $10,000 AUD covering IVF, egg freezing or sperm freezing

• 10 days per year dedicated to supporting clinicians in maintaining accreditation

• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups

• If you have an impact quickly, the opportunity to fast track your startup career!

Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We’re proud to be an equal opportunity employer and welcome all applicants as we’re committed to promoting a culture of opportunity for all.

Company Description

CapTech is an award-winning consulting firm that collaborates with clients to achieve what’s possible through the power of technology. At CapTech, we’re passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country.

Job Description

CapTech’s Customer Experience (CX) team seeks a Senior Visual Designer / Product Designer with a track record of designing sophisticated user experience and digital brand experiences that are visually striking, brand-forward, and accessible.

Our designers are passionate problem-solvers who bring both creativity and craft to complex business challenges. They elevate the visual quality of our products and services, keeping pace with evolving design methods, tools, and technologies.

This could be the position for you if:

· You are a visual storyteller with a portfolio of modern, polished, and engaging UI and brand design work across web and mobile platforms.

· You excel at designing interfaces, components, and layouts that balance beauty and usability.

· You can create everything from product UIs and prototypes to icons, brand graphics, and illustrations.

· You’re comfortable working within design systems and know when to push their evolution with fresh, creative thinking.

· You enjoy collaborating with researchers, developers, analysts, and other designers to create cohesive and impactful experiences.

· You are a self-starter and are able to meet tight-deadlines, while being able to incorporate feedback from clients and Creative Directors, all while collaborating closely with project teams.

Responsibilities may include:

· Designing engaging digital experiences for web and mobile products, as well as extending and enhancing existing designs based on established design systems.

· Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs and recommendations.

· Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.

· Conducting competitive brand or experience analyses and delivering innovative solutions and recommendations.

· Consulting with clients and team members about the benefits of accessible design.

· Contributing to and supporting the creation of personas, customer journeys, and prototypes that follow interaction design and usability best practices.

· Incorporating user research, customer insights, and usability testing results to inform design decisions.

· Collaborating with developers to ensure design fidelity and accessibility.

· Researching and understanding design and technology trends and helping determine their relevance for our recommended solutions.

· Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.

Qualifications

· 3-5 years of professional experience, ideally in a consulting or agency context.

· 4-year+ degree in Design or a related field.

· Strong written, verbal, conceptual, and visual communication skills.

· Proficiency in designing developer-ready visual assets and UI components in Figma is required, with preference given to candidates who demonstrate expertise in organizing files for clarity, applying consistent styles and naming conventions, and utilizing advanced features such as auto layout, component libraries, variables, and design tokens to support scalable and efficient design handoff.

· Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint.

· Working familiarity with the role of Product Designer is a plus.

· Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.

· Experience with video editing and motion design is a plus

· Working knowledge of Agile product development lifecycles and practices is a plus.

· Familiarity with WCAG and accessibility standards is a plus.

Please include a link to your online portfolio with your application in order to be considered.

Additional Information

We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions.  You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way.  Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.

• CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs.

• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths

• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs

• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care

• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more

• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations

• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.

• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

CapTech is an equal opportunity employer committed to fostering a culture of equality, inclusion and fairness — each foundational to our core values.  We strive to create a diverse environment where each employee is encouraged to bring their unique ideas, backgrounds and experiences to the workplace. For more information about our Diversity, Inclusion and Belonging efforts, click HERE.  As part of this commitment, CapTech will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Laura Massa directly via email [email protected]. At this time, CapTech cannot transfer nor sponsor a work visa for this position. Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

#LI-LM1

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What’s the opportunity?

• You’ll manage the roadmap: capture work from a wide range of inputs, understand and prioritise this work so your team is always working on the most impactful projects
• You’ll deeply know the problems that you’re tackling through research and regular interaction with customers; define and frame those problems for the team
• You’ll collaborate with your team in thinking big, to imagining future solutions that solve these problems
• You’ll scope these solutions to their smallest coherent state to ship to customers as early as you can
• You’ll constantly evaluate if your solutions have solved the problem through quantitative and qualitative measures, both in beta’s and after full release.
• You’ll own and maintain the quality of the product areas your team are responsible for; deliver world-class software in every release.
• You’ll motivate a group of committed, smart people to do the best work of their careers

What skills do I need?

• 5+ years experience in product, with a proven track record of shipping impactful products.
• Experience collaborating with multiple teams and juggling several projects at once
• You have a strong track record of effectively collaborating with design and are passionate about the end user experience
• Demonstrable experience of leading a team
• You can clearly communicate product decisions and the rationale behind them. You’re comfortable making decisions without consensus. You can help others make decisions by being persuasive. You are excellent at stakeholder management.
• You have deep experience working with both qualitative customer insights, and quantitative customer data to inform decisions. You’ve conducted user research, a/b tests and have worked closely with design researchers and analysts.
• You’re entrepreneurial; you don’t need direction; you’re self driven.
• You’re organised, not ad hoc.
• You’re able to easily switch between thinking creatively and analytically.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too

MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LiHyrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

About ClickHouse

Recognized on the 2025 Forbes Cloud 100 list, ClickHouse is one of the most innovative and fast-growing private cloud companies. With more than 3,000 customers and ARR that has grown over 250 percent year over year, ClickHouse leads the market in real-time analytics, data warehousing, observability, and AI workloads.

The company’s sustained, accelerating momentum was recently validated by a $400M Series D financing round. Over the past three months, customers including Capital One, Lovable, Decagon, Polymarket, and Airwallex have adopted the platform or expanded existing deployments. These customers join an established base of AI innovators and global brands such as Meta, Cursor, Sony, and Tesla.

We’re on a mission to transform how companies use data. Come be a part of our journey!

ClickHouse is seeking an experienced product counsel to join as an early member of ClickHouse’s elite and business-focused Legal team. You will be responsible for supporting ClickHouse’s product and engineering teams as a trusted legal partner across the full product lifecycle — from early-stage feature development through launch and beyond. As our product legal function grows, you’ll shape how we build responsibly at scale, with particular focus on AI, privacy, and data issues. You will act as a solutions-oriented advisor and business enabler in a rapidly growing company while maintaining high standards for both legal practice and business ethics. You will report to ClickHouse’s Deputy General Counsel, Product and IP.

What You Will Be Doing:

• Become a founding member of the product legal team, serving as a legal partner to ClickHouse’s product, engineering, and design organizations across the full product development lifecycle.
• Cultivate strong relationships with product and engineering leadership and act as a pragmatic, solutions-oriented legal advisor.
• Advise on legal issues arising from new and evolving product features, with a particular focus on AI/ML (including training data, model outputs, IP ownership, and regulatory frameworks), data privacy, intellectual property, and open-source software.
• Advise on, draft, and review technology licensing and integration partnership agreements with strategic product and ecosystem partners.
• Advise on open-source licensing strategy and compliance.
• Draft, review, and maintain product-specific legal terms, policies, and documentation.
• Support legal integration work arising from acquisitions, including diligence of acquired product IP, policy alignment, and creation of new or modified legal terms for acquired company customers.
• Advise on trademark and brand protection matters, including monitoring for potential infringement, responding to third-party claims, and counseling on product naming and go-to-market materials.
• Partner with the Governance, Risk, and Compliance team to build privacy-by-design practices into product development and ensure compliance with global data protection regulations (GDPR, CCPA, and equivalents) and standards.
• Partner with the Security and Privacy teams on incident response, advising on notification obligations, regulatory reporting requirements, and customer communications.
• Monitor and advise on relevant regulatory, compliance, and legal developments impacting the product, including AI, privacy, and export compliance, and partner with cross-functional stakeholders to translate them into actionable guidance.
• Help develop scalable legal workflows that support rapid product iteration and growth.

What You Bring Along:

• Law degree and member in good standing in at least one U.S. state bar.
• Exceptional academic performance and training, including law degree from a highly ranked law school (e.g., Top 30) and/or experience at a top-tier law firm in the technology space.
• 4 to 8 years of experience, preferably with a meaningful mix of Big Law and in-house at a technology company.
• Located in the United States.
• Currently in a product counsel role, or a role with significant product counsel responsibility (e.g., product/commercial or product/privacy hybrid).
• Strong command of the core product legal disciplines: AI/ML issues, privacy (GDPR, CCPA), open-source licensing, and IP.
• Excellent judgment and business orientation — able to translate complex legal risk into practical product advice.
• Strong communicator and collaborator, comfortable working with technical and non-technical stakeholders.
• Exceptional attention to detail and organizational skills, with the ability to manage multiple priorities in a high-growth environment.

Bonus Points:

• Experience at a SaaS company, particularly in databases, data infrastructure, or data platforms.
• Hands-on experience advising on product-related AI regulatory compliance (EU AI Act, state AI legislation) or training data governance.

The typical starting salary for this role in the US is

$250,000—$275,000 USD

Compensation

For roles based in the United States, the typical starting salary range for this position is listed above. In certain locations, such as the San Francisco Bay Area and the New York City Metro Area, a premium market range may apply, as listed.

These salary ranges reflect what we reasonably and in good faith believe to be the minimum and maximum pay for this role at the time of posting. The actual compensation may be higher or lower than the amounts listed, and the ranges may be subject to future adjustments.

An individual’s placement within the range will depend on various factors, including (but not limited to) education, qualifications, certifications, experience, skills, location, performance, and the needs of the business or organization.

If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.

Perks

• Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries.
• Healthcare - Employer contributions towards your healthcare.
• Equity in the company - Every new team member who joins our company receives stock options.
• Time off - Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings– We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.

Culture - We All Shape It

As part of a rapidly scaling start up, you will be instrumental in shaping our culture.

Are you interested in finding out more about our culture?  Learn more about our values here.  Check out our blog posts or follow us on LinkedIn to find out more about what’s happening at ClickHouse.

Equal Opportunity & Privacy

ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please see here for our Privacy Statement.

About the Role

The Applied AI team’s job is to make AI a trusted co-pilot for every Chimer — so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work.  This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you.

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

• Own cross-functional AI enablement programs end-to-end (e.g., AI Champions network, onboarding and activation programs): design, operating cadence, stakeholder activation, and fluency outcomes
• Go deep on workflow problems before proposing solutions — spend time understanding what’s actually slowing teams down, then design programs and tools that address the root cause
• Partner directly with teams to build AI-enabled solutions — not just roll them out, but get hands-on in the design and build alongside the people doing the work
• Set the health model for your programs from day one — success metrics, milestones, and status that lives on shared surfaces without anyone having to ask
• Drive adoption of AAI-built tools and resources so Chimers can level up without going through AAI every time
• Build and maintain self-serve enablement resources (e.g., playbooks, golden paths) that orgs can use independently
• Lead change management for AI enablement work — training, comms, and activation that shifts behavior, not just awareness
• Build documentation and governance into programs from the start, so nothing depend on you being in the room
• Measure whether Chimers are actually working differently (fluency progression, adoption signals, and productivity tied to company goals) and report that to leadership
• Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.

To thrive in this role, you have:

• 5+ years of experience in program or project management, preferably in a fast-paced tech environment.
• Experience taking ambiguous problems and building a program around them; narrative, roadmap, milestones, and operating cadence without waiting for structure to be provided
• History of driving behavior change, not just program completion, and the judgment to know the difference between a launch and a result
• Hands-on experience building or automating workflows using AI tools — able to walk through something personally built, what broke, and what changed as a result.
• Experience owning large, distributed programs without direct authority over participants, and keeping them activated and accountable
• Communication habits that keep stakeholders informed without them having to ask — status on shared surfaces, not surfaced reactively
• Experience defining program health models upfront: success metrics, milestones, and measurement built in before launch, not retroactively
• Comfort spending time in a problem before designing a solution
• Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, etc)

Preferred qualifications:

• Experience running ambassador, champion, or CoE programs; groups where you had no direct authority over participants but were accountable for their activation and outcomes
• Background in enablement, L&D, or change management in a technology environment
• Experience in an internal AI or enterprise AI adoption role
• Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini)
• Background in product operations, business operations, or technical program management.
• Working knowledge of AI governance or Responsible AI principles.

#LI-MM1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Description

\*\* This is an opportunity to join our team of top-notch modern work engineers working closely together on interesting projects for our clients. This position is fully remote (indefinitely). **

We are hiring a senior Modern Work Engineer focused on Microsoft Copilot and SharePoint solutions. This role combines hands-on solution development with client-facing delivery, scoping, and training. You will design Copilot agents, lead discovery and scoping conversations, lead training sessions, and support Microsoft 365 initiatives across a range of client environments.

You will work across multiple client engagements, moving between solution architecture, solution design and delivery, SharePoint configuration, pre-sales support, user training, and post-implementation recommendations. This is a project-based role where communication, ownership, and adaptability are just as important as technical depth — both in shaping what gets built and in helping clients understand and adopt the solutions you build.

Highlights & Benefits of working at Emergent Software

• Work closely with other talented Modern Work engineers and team members. Our vetting process means you can count on your team members to know what they are talking about.

• Work from home or work remotely from anywhere you want

• Flexible work schedule meaning you can work regular hours or whenever you work best

• Work-life balance is essential and highly valued at Emergent Software. If you choose to work more than 40 hours, you’ll be compensated for the extra work!

• Work on interesting projects solvingcomplex business problems with software solutions.

• 100 hours per year to focus on your professional development. We invest in your growth!

• Grow your career without leaving the tech track. At Emergent Software, deep technical expertise is valued as much as leadership — with clear career paths for those who want to stay hands-on, no management transition required.

• Profit sharing bonus means as we’re successful, you’re successful

• Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave

Typical Tech Stack

• Microsoft Copilot and Copilot Studio

• Microsoft 365: SharePoint, Teams, OneDrive, Exchange

• Entra ID

• Microsoft Purview and Data Loss Prevention

• Microsoft Intune

• Power Platform: Power Automate and related tools

• SharePoint migration tools: ShareGate, Migration Manager

Responsibilities

• Design and deliver Microsoft Copilot and Copilot Studio solutions tied to real business processes and workflows

• Lead scoping and discovery conversations with prospective clients, translating business goals and pain points into defined project scope, timelines, and deliverable frameworks

• Contribute to pre-sales efforts including solution architecture reviews, proposal development, and client-facing presentations that demonstrate technical credibility

• Identify where AI and automation can add genuine value for clients, then build it

• Lead training sessions for both technical teams and business users across Copilot and Microsoft 365

• Design and configure SharePoint Online environments: site structure, permissions, and information architecture

• Support SharePoint migrations and document management initiatives with usability and governance in mind

• Manage priorities across multiple active client engagements in a delivery-based model

• Partner with senior engineers on complex solutions and contribute to shared team knowledge across all areas of Modern Work

• Communicate technical concepts clearly to business stakeholders at any level of technical depth

• Monitor Microsoft’s Modern Work roadmap and help translate emerging capabilities into proactive client recommendations and internal practice development

Required Qualifications

• Hands-on experience with Microsoft 365; SharePoint, Teams, Entra, and core admin capabilities

• Demonstrated experience designing and delivering Microsoft Copilot or Copilot Studio solutions in production client environments

• Strong communication skills; comfortable explaining technical concepts to non-technical audiences

• Experience in a client-facing or consulting environment

• Proven ability to independently manage competing priorities and client relationships across simultaneous engagements

• Deep track record of translating complex business requirements into practical, scalable technical solutions with measurable outcomes

• A self-starter mindset with strong problem-solving skills and a drive to keep learning

• A track record of translating business requirements into practical technical solutions

Nice to Have Experience

• Experience building Copilot Studio agents or AI-driven solutions in a business context

• SharePoint migration experience with tools like ShareGate or Migration Manager

• Power Platform experience (Power Automate or related tools)

• Consulting or MSP background with project-based delivery

• Microsoft certifications: SC-300, SC-401, MS-102, or MS-700

• Experience delivering training or presenting to larger audiences

• Experience contributing to pre-sales, SOW development, or solution scoping in a consulting or MSP environment

Our Vetting Process

At Emergent Software, we’re selective about who we bring on — because the quality of our team is what allows us to do great work for our clients. The effort candidates put into our process reflects the standard we hold across the board, and it’s what makes this team worth being part of. Here’s what our vetting process looks like for this position:

1. Application (5 minutes)

2. Online Assessment (~50 minutes)

3. Initial Phone Interview (30-45 minutes)

4. Technical Interview (60-90 minutes)

5. Final Interview (60 minutes)

6. Job Offer!

Benefits Package Details

• Medical Insurance: up to 84% of your monthly medical premium (HSA options available)

• HSA Contribution: up to $200/month

• Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs

• 401(k) plan: company match up to 4% of salary

• Profit sharing bonus: up to 15% of salary paid quarterly

• Extra compensation: get paid extra for work over 40 hours/week

• Employee referral & customer referral bonuses

• Flex Spending Account (FSA) for Dependent Care & Healthcare Costs

• Short Term Disability: $500/week for 12 weeks

• Long Term Disability: up to $6,000/month

• Group term life and AD&D insurance: $50k

• PTO, standard holidays, 2 floating holidays

• Paid parental leave

• Staff development program: 100 hours/year plus training costs

About Emergent Software

Emergent Software is a fast-growing software development, cloud consulting, and data engineering company serving clients across the country. We are regularly adding to our team of talented software engineers, cloud architects, data engineers, UX designers, technical product owners and more who can help us deliver high quality services for our clients.

We are a remote-first company

Since our inception, we’ve embraced a remote-friendly culture, promoting work flexibility beyond the norm. When the pandemic struck in 2020, our transition to fully remote work was seamless—just a matter of cleaning out the fridge. Recognizing an opportunity, we adopted a remote-first approach and began hiring talent from anywhere. We continue to offer our signature Minnesota-nice, Midwest-friendly attitude, ensuring everyone feels valued, whether or not they’re familiar with the skyway system.

Your career grows with us

Working with talented people on interesting projects creates an engaging environment for software development enthusiasts. By working directly with our experienced team, participating in our staff development program, and solving complex problems across a variety of projects, you’ll find numerous opportunities for long-term career growth.

At Emergent Software, your ideas will be heard, you will grow exponentially as a master of your craft, and you will enjoy working other dedicated team members to deliver software solutions for our clients.

Check out what others say

Visit our Glassdoor page to discover how employees enjoy our remote working structure, flexible hours, profit sharing program, and more!

#EmergentSoftware

#IND1

About us

Founded in 2017, Wayve is the leading developer of Embodied AI technology.  Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward.  Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.

In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter.  We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.

Make Wayve the experience that defines your career!

The Role

We are looking for a System Architect -Robotaxi to help shape how Wayve AI Driver is deployed across advanced autonomous driving and robotaxi systems.

This role requires a strong understanding of ADAS / autonomous driving system architecture across vehicle platforms, sensors, compute, safety, and application layers, together with the ability to translate that into clear product and integration architecture. You will help define how Wayve AI Driver integrates into OEM and robotaxi platforms in both hardware and software, while working closely with internal architecture leaders and external partners to ensure a coherent, deployable system.

The role also requires strong judgement on where deployment-specific requirements should influence Wayve’s own product architecture, integration approach, and technical roadmap. You will connect system-level understanding with practical implementation, helping ensure that Wayve’s technology can scale across multiple products, OEMs, and deployment models.

Key Responsibilities

• Define system architecture for deploying Wayve AI Driver in robotaxi platforms and applications.
• Translate robotaxi use cases, operational concepts, and deployment constraints into clear product, system, and integration requirements.
• Define how Wayve AI Driver fits into robotaxi systems across compute, sensors, vehicle interfaces, safety mechanisms, and application-layer integration.
• Identify where robotaxi-specific requirements should drive changes or additions in Wayve’s product architecture, integration strategy, and roadmap.
• Work closely with internal architecture teams across AI, systems, safety, compute, sensors, and platform to maintain a coherent overall architecture.
• Partner with OEMs, Tier1s, and robotaxi ecosystem partners on integration concepts, technical scope, architectural trade-offs, and deployment readiness.
• Support architecture through implementation, including integration planning, technical reviews, bring-up, issue triage, and system-level debugging.
• Communicate clearly across internal and external stakeholders, driving alignment on architecture, interfaces, assumptions, and key technical decisions.

About You

You are a strong systems thinker who can reason across robotics or autonomous driving systems without losing sight of practical implementation.

You understand how complex products come together across hardware, software, ML, safety, and vehicle integration, and you can turn that understanding into crisp architecture and actionable decisions. You are comfortable working across domain boundaries, aligning different internal architecture owners, and representing technical architecture clearly to external partners.

You combine architectural judgment with hands-on technical depth and strong communication.

Essential

• Strong experience in system architecture, systems engineering, or solution architecture for autonomous driving, robotics, or complex embedded systems
• Strong understanding of system architecture across sensors, compute, embedded software, vehicle integration, and safety
• Experience defining product or integration architecture for complex, cross-functional systems
• Ability to translate high-level product or deployment goals into concrete architectural requirements and trade-offs
• Experience working across multiple technical domains and aligning different engineering stakeholders
• Experience working with OEMs, Tier1s, or external technical partners
• Strong written and verbal communication skills
• Hands-on enough to support technical problem-solving, bring-up discussions, and integration trade-offs in practice

Desirable

• Experience with robotaxi, L4, or eyes-off autonomous systems
• Experience with AI or ML-based driving systems
• Experience with functional safety, SOTIF, or fail-operational system concepts
• Familiarity with automotive middleware, QNX, Linux, and embedded platform integration
• Experience with remote assistance, teleoperation, HMI, or robotaxi application-layer integration
• Experience bridging internal product architecture and external deployment or customer integration

This is a full-time role based in our office in Sunnyvale or London preferably.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

At Wayve we’re committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition  (including breastfeeding) or any other basis as protected by applicable law.

For more information visit Careers at Wayve.

To learn more about what drives us, visit Values at Wayve

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

About us

Founded in 2017, Wayve is the leading developer of Embodied AI technology.  Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward.  Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.

In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter.  We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.

Make Wayve the experience that defines your career!

The role

As Product Manager, AI Driver, based in our Sunnyvale office, you will independently own a critical work package within Wayve’s AI Driver product and lead a cross-functional team to deliver it end-to-end. You’ll set the technical direction, drive priorities across engineering, AI research and program management. You will rally the team around clear, ambitious goals. This is a high-ownership, high-impact role for someone who pairs deep AI technical depth with the soft skills to listen, motivate and align brilliant teams toward shared outcomes.

Key responsibilities:

• Independently own a substantial work package end-to-end. Define the problem, set the strategy, sequence the work, and lead the team to ship outcomes that move the AI Driver product forward.
• Lead a cross-functional team of engineers, researchers and PMs without formal authority. Give them clarity, remove blockers, and motivate them through hard, ambiguous problems.
• Engage deeply with technical detail across AI / ML, autonomy and embodied AI. Debate trade-offs credibly with senior researchers and engineers, and bring structured thinking to complex technical decisions.
• Translate research progress and customer needs into a clear product roadmap, sequencing capabilities to maximise impact and de-risk delivery.
• Communicate crisply across audiences, from deep technical reviews with researchers, to executive updates with leadership, to customer-facing conversations.
• Listen actively to engineers, partners and customers, and turn what you hear into better decisions and stronger team alignment.
• Set, track and report on clear KPIs and milestones, and establish the operating rhythm the team needs to deliver.

About you

In order to set you up for success as a Product Manager at Wayve, we’re looking for the following skills and experience.

Essential

• Demonstrated ability to independently own a substantial work package and lead a cross-functional team to deliver it. You take outcomes personally and don’t wait to be unblocked.
• Strong technical depth, ideally in AI / ML, autonomy, robotics or another deep-tech domain, with the credibility to engage senior engineers and researchers as a peer.
• Excellent communication and interpersonal skills. A careful listener, a clear writer, and someone who can motivate and energise a team through ambiguity.
• Proven track record in product management, technical program management or a similar role on complex, cutting-edge technical products.
• High autonomy, strong judgment and a bias for action. Comfortable making decisions with imperfect information and adjusting as you learn.

Desirable

• Domain experience in autonomous driving, ADAS, automotive or other safety-critical product areas. Useful but not required. We will help the right person ramp up on the domain.
• Hands-on background in AI / ML, for example research, applied ML, or shipping ML-powered products.
• Background working across global teams (US ↔ UK / EU) in a startup or scale-up environment.

This role is a full-time role based in Sunnyvale, CA (hybrid) and the reasonably estimated salary for this role ranges from $204,100 to $256,700, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

At Wayve we’re committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition  (including breastfeeding) or any other basis as protected by applicable law.

For more information visit Careers at Wayve.

To learn more about what drives us, visit Values at Wayve

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

About us

Founded in 2017, Wayve is the leading developer of Embodied AI technology.  Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems.

Our vision is to create autonomy that propels the world forward.  Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving.

In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future.

At Wayve, your contributions matter.  We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact.

Make Wayve the experience that defines your career!

The role

We’re looking for a System Integration Engineer to lead the integration and bring-up of cutting edge autonomous vehicle platforms. In this role, you’ll work across hardware and software boundaries to prototype, assemble, and test complex systems both in-vehicle and on development benches. You will also support vehicle integration development and issue troubleshooting to improve the performance and reliability of our next-generation systems.

Key responsibilities:

• Integration and bring-up of autonomous systems on internal and partner vehicles
• Architect, prototype and evaluate new hardware systems
• Support fleet troubleshooting and issue resolution
• Inform and improve system integration processes and workflow
• Bring-up and maintain of development benches and HIL systems

About you

In order to set you up for success as a System Integration Engineer at Wayve, we’re looking for the following skills and experience.

Essential:

• 7+ years experience integrating and developing complex systems
• Breadth of technical comprehension across electrical, mechanical, and software systems
• Proven hands-on experience debugging and assembling hardware/software systems
• Excellent communication and collaboration skills across engineering disciplines
• Multidisciplinary troubleshooting skills with a strong sense of ownership and initiative
• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or equivalent experience.

Desirable:

• Experience working on autonomous vehicles, robotics, or similar advanced systems

• Skilled in prototyping electronics, wire harnesses, and custom hardware components

• Comfortable working in Linux environments and with scripting tools

• Ability to read and understand code in languages such as C++, Python, or JavaScript

• Experience using application level software for testing, flashing, and triaging issues

• Working with suppliers and contract manufacturers for design validation and manufacturing

This is a full-time role based in our office in Sunnyvale, CA.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.

Wayve is committed to creating an inclusive interview experience. If you require any accommodations or adjustments to participate fully in our interview process, please let us know.

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

At Wayve we’re committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition  (including breastfeeding) or any other basis as protected by applicable law.

For more information visit Careers at Wayve.

To learn more about what drives us, visit Values at Wayve

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We’re building a more trustworthy Internet. Come join us.

Posting Open Date: May 28, 2026

Anticipated Posting Close Date*: June 28, 2026

*Job posting may close early due to the volume of applicants.

Senior Product Designer

As a senior member of the Product Design team, you will help us redefine what’s possible with the way the world experiences the internet. You will focus on translating complex business problems into highly-intuitive design solutions and act as the user advocate throughout the product development life cycle. You will drive design strategy for our products, working closely with Product Management, UX Research, Engineering, and Client Services to bring world-class experiences to Fastly customers. You possess a strong passion for understanding users and building products that empower them to build fast, secure applications.

What You’ll Do

• You’ll partner with Product Management and UX Research to identify and ideate on design solutions to meet customer expectations and business requirements. Translate design solutions into navigation flows, wireframes, visual designs, and interactive prototypes. Continuously iterate over designs to improve the user experience.
• You’ll partner with Engineers closely to evaluate design alternatives, ensure that solutions are technically feasible and reuse established interaction patterns and UI components when appropriate.
• You’ll plan and conduct user research, including: usability testing, contextual interviews, task analysis and surveys. Share findings from research in a presentation setting.
• You’ll improve upon the design system, making recommendations for new patterns and standardized practice.
• You’ll stay at the forefront of advances in tools and processes in the design community and recommend improvements to Fastly processes.
• You’ll provide mentorship and design guidance for other product design team members.
• You’ll lead workshops with Product, UX Research, Client Services, and Engineering teams in design thinking, customer journey mapping exercises, and other brainstorming sessions.

What We’re Looking For

• You have 7+ years experience designing workflows and interfaces for enterprise web applications or equivalent.
• You have a strong design portfolio of work with a proven track record of creating end-to-end design solutions and creating intuitive interfaces for customers.
• You are an effective communicator and problem solver who can present user research and design solutions in company-wide meetings.
• You are skilled at explaining your design intentions to cross-functional teams and incorporating their feedback to improve your work.
• You have experience with user research methodologies and usability testing tools, including but not limited to collecting design feedback from customers or customer proxies.
• You have expert proficiency with Figma, Adobe CC, Claude Code, or similar design and prototyping tools.

We’ll be super impressed if you have experience in any of these:

• Experience working with SaaS enterprise software for technical users
• Experience designing for WCAG accessibility standards
• Experience writing HTML/CSS/Javascript code by hand

Work Hours: This position will require you to be available during core business hours.

Work Location(s) & Travel Requirements: This position is open to the following Fastly office locations or open to remote within the United States:

• San Francisco, CA
• Denver, CO
• New York, NY
• Remote within the US

This position may require travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: The estimated salary range for this position is $155,370 to $186,444.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful – every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Regional Market Engineering Manager - Cheyenne

*This is a hybrid position that involves travel, after-hours and weekend work, and on-call availability as required. You will be supporting our Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie markets. *

About Townsquare Media:

Townsquare is a media, entertainment, and digital marketing solutions company dedicated to serving small and mid-sized markets across the U.S. We own and operate 354 radio stations and more than 400 local websites across 74 markets—including trusted Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie stations.

We combine the power of local media with best-in-class digital solutions to help businesses grow—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.

The Regional Market Engineering Manager Opportunity:

Townsquare Media is looking for a Market Engineering Manager to oversee our multi-station broadcast radio facility in the Fort Collins, Grand Junction, Montrose, Casper, Cheyenne, and Laramie markets.

This position serves as the sole technical authority for market-level engineering operations and is responsible for the planning, analysis, and independent decision-making that governs broadcast continuity, FCC compliance, and infrastructure strategy across all assigned stations. The Market Engineering Manager exercises independent judgment on matters that directly affect station revenue, regulatory standing, and operational performance, and will personally perform technical work when operational circumstances require.

Essential Functions:

The following duties are essential functions of this position. The ability to perform each of these functions, with or without reasonable accommodation, is a condition of employment.

Independent Judgment and Decision-Making

• Exercise independent judgment to assess, prioritize, and resolve technical failures affecting station broadcast continuity, including real-time decisions during on-air emergencies where delays directly impact revenue and regulatory standing
• Evaluate equipment performance and determine appropriate corrective action, including the authority to take systems offline, reroute signals, or authorize emergency repairs without prior approval when broadcast continuity is at risk
• Ability and willingness to serve as Chief Operator under FCC rules, with independent authority to ensure station compliance with all applicable technical regulations
• Conduct root cause analysis of equipment failures and develop technical solutions to prevent recurrence
• Evaluate and optimize broadcast transmission infrastructure and technical systems to ensure operational continuity and regulatory compliance
• Develop technical operating standards for market engineering operations
• Develop and recommend capital expenditure plans for infrastructure upgrades, including vendor evaluation, budget proposals, and cost-benefit analysis for executive approval
• Evaluate and select vendors and contractors for engineering projects and maintenance

Technical Operations

• Inspect, diagnose, repair, and maintain all broadcast radio station equipment, including transmitters, antennas, satellite downlinks, automation systems, studio equipment, remote equipment, generators, telephone systems, and related equipment
• Install and maintain AoIP and automation systems (Zetta and Wheatstone experience preferred)
• Maintain and troubleshoot AM directional antenna systems
• Maintain EAS systems, logging compliance, and related equipment
• Maintain personal computers, servers, printers, and software; perform updates as needed
• Install and maintain LAN systems
• Ensure compliance with all Company Engineering and Information Technology practices

Travel and Emergency Response

• Maintain a valid driver’s license and reliable transportation
• Drive independently to multiple transmitter sites across assigned markets, including remote locations
• Respond to emergency equipment failures on short notice, including after hours and weekends; this role requires on-call availability reflecting the position’s independent authority over broadcast operations
• Travel between sites safely and efficiently, navigating to locations without assistance

Cognitive and Communication Requirements

• Read and interpret technical documents, safety rules, operating and maintenance instructions, schematics, and procedure manuals
• Follow detailed verbal and written instructions accurately and retain information necessary to complete tasks
• Identify and differentiate between multiple transmitters, equipment components, and site locations
• Diagnose equipment issues and make real-time decisions to restore broadcast operations
• Write routine reports, technical documentation, and correspondence
• Communicate effectively with programming staff, management, and other employees to achieve operational goals
• Interface with the Senior Vice President of Engineering, Senior Vice President of
• Information Technology, and other Corporate Technical Staff to ensure current guidance and best practices are followed

Safety and Physical Requirements

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Follow all safety protocols for working with high-voltage equipment and at tower sites
• Maintain situational awareness to prevent falls and injuries
• Climb ladders and work at heights
• Work in varying weather conditions and outdoor environments
• Frequently stand, walk, sit, use hands to handle or feel, reach with hands and arms, and talk or hear
• Occasionally climb, balance, stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds
• Maintain close visual acuity to prepare and analyze data and figures, view a computer terminal, read extensively, inspect small defects and parts, operate machines, and use measurement devices

Qualifications:

Required

• Five or more years of progressively responsible broadcast engineering experience, or an equivalent combination of education and experience
• Demonstrated ability to exercise independent technical judgment in high-pressure, time-sensitive environments
• Proficiency with Microsoft Windows, Microsoft Office, networking concepts, computer hardware, and wireless/handheld devices
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form

Preferred

• SBE certification or computer-related certification
• Experience with Zetta and Wheatstone systems

Benefits:

• 3 weeks of PTO (+ 9 paid holidays)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Casual, high-energy work environment
• Opportunity for upward mobility
• Company provided laptop
• Competitive salary + bonus program
• Company discounts
• Pet Insurance
• Time off for volunteering
• And much more…

Disclaimer:

This job description should not be construed to imply that these requirements are the exclusive standards of the position. The incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About Us:

Townsquare is a community-focused digital media, digital marketing solutions and radio company focused outside the Top 50 markets in the U.S. Our assets include Townsquare Interactive, a digital marketing services subscription business providing web sites, search engine optimization, social platforms and online reputation management for approximately 21,900 SMBs; Townsquare IGNITE, a proprietary digital programmatic advertising technology with an in-house demand and data management platform; and Townsquare Media, our portfolio of 357 local terrestrial radio stations in 74 cities with corresponding local news and entertainment websites and apps including legendary brands such as WYRK.com, WJON.com, and NJ101.5.com, along with a network of national music brands including XXLmag.com, TasteofCountry.com, UltimateClassicRock.com and Loudwire.com.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.

Basic Function

Lumin Digital is standing up a dedicated Network Security function within its Risk Engineering group to protect a growing product suite that handles sensitive financial data across multiple product lines. This role exists because the landscape has shifted: in a cloud-native, infrastructure-as-code environment, network security is no longer about managing router ACLs—it is about designing identity-aware policy enforcement, automating end-to-end change management, and building real-time visibility into network activity across both workforce and hosted contexts.

As the Network Security Software Engineer, you will be a domain authority who breaks network security out of the existing Security Engineering and SOC functions, building the specialization from the ground up. You will architect and deliver automated, lights-off pipelines—using agentic development practices and tools like Claude Code—that turn around security changes faster, go deeper than port and protocol in our defense-in-depth story, and extend coverage to the agents our teams create, not just the people who create them.

We are looking for a senior practitioner who will teach us what great network security looks like in a modern, highly-automated fintech environment—not someone who needs to be taught.

Essential Functions and Responsibilities:

• Own the architecture, implementation, and continuous improvement of Lumin’s network security program across cloud, SD-WAN, and ZTNA layers—designing identity-aware, policy-driven controls that secure both human and machine (agent) identities.

• Design and deliver fully automated, end-to-end network security change management pipelines that eliminate manual toil, accelerate change velocity, and maintain audit-ready evidence at every step.

• Build and operate real-time network telemetry, monitoring, and alerting systems that provide deep visibility into network activity — integrating threat intelligence feeds, cloud connectivity data, and asset inventories into a unified, automated network defense posture.

• Engineer production-grade tooling and services—including firewall rule lifecycle management, policy drift detection, configuration compliance validation, and telemetry enrichment—using modern backend languages (Python strongly preferred) and infrastructure-as-code.

• Manage and tune network-layer detection capabilities — including IDS/IPS signatures, firewall rules, and WAF configuration — to ensure high-fidelity signals for SOC consumption.

• Operate at the leading edge of AI-assisted development: write precise engineering specifications, direct AI coding agents (e.g., Claude Code, Cursor), and review/validate generated output to build secure, lights-off agentic pipelines that the broader team can learn from.

• Build and maintain API integrations across the network security technology stack (e.g., Cloudflare, Zscaler, cloud-native controls) with reliability, observability, and audit-readiness designed in from day one.

• Support compliance audit and assessment activities — including evidence collection, control testing, and auditor walkthroughs for network security domains; maintain an accurate network diagram inventory documenting topology, segmentation boundaries, and data flows.

• Partner with the Security Operations Center, SRE, and IT to ensure network security controls integrate cleanly with existing infrastructure pipelines, CI/CD workflows, and incident response processes; participate in security architecture reviews and contribute to runbook development and operational documentation—raising the network security bar across the engineering organization.

• Perform other duties as assigned.

Physical Demands:

• While performing the duties of this job, the employee is regularly required to sit; use hands to type, handle, or feel and talk or hear.

• Specific vision abilities required by this job include close vision.

• Ability to occasionally lift/move up to 25 pounds.

• Individuals with a disability who are otherwise able to perform the essential functions of the job may request reasonable accommodation through the Human Resources department.

Supervisory Responsibility:

None.

Position Specifications

Education:

• Bachelor’s degree in Computer Science, Information Security, Network Engineering, or a related technical field, or equivalent combination of education and experience.

• Preferred certifications: CCNP Security, PCNSE (Palo Alto), AWS Solutions Architect, Cloudflare certifications, or equivalent. Relevant certifications are valued but not required if depth of hands-on experience is demonstrated.

Experience:

• 5+ years of progressive experience in network security engineering, with a demonstrated track record of designing, automating, and operating network security controls in cloud-native or hybrid environments.

• Substantive hands-on engineering experience: you write production code, build integrations, and ship tooling—not just policies and diagrams.

• Direct experience with network security platforms such as Cloudflare (WAF, Workers, Rulesets, Terraform provider), Zscaler (ZIA, ZPA), Palo Alto, or equivalent tier-one solutions.

• Experience in fintech, banking, payments, or other regulated financial services environments (PCI-DSS, SOC 2, ISO 27001) strongly preferred.

• Experience with infrastructure-as-code (Terraform, CloudFormation) and CI/CD-driven infrastructure provisioning.

Knowledge, Skills, & Abilities:

Required:

• Deep expertise in network security fundamentals: firewall policy design, micro-segmentation, ZTNA, SD-WAN, DDoS mitigation, traffic analysis, DNS security, and certificate/PKI management.

• Hands-on experience with agentic coding tools and workflows (Claude Code, Cursor, or equivalent)—or demonstrated eagerness and aptitude to adopt them as a primary development methodology.

• Strong proficiency in at least one backend language (Python strongly preferred; Go or similar considered) with the ability to design and build production-grade APIs, automation frameworks, and integration platforms.

• Thorough understanding of identity-aware network security—designing controls that authenticate and authorize not just users but services, workloads, and autonomous agents.

• Demonstrated ability to write clear, precise engineering specifications and technical documentation; comfortable operating on a distributed, async-first team where written clarity drives outcomes.

• Sound engineering judgment: able to evaluate AI-generated code for correctness, security implications, and maintainability; able to architect systems for reliability and observability.

• Strong cross-functional communication skills: able to translate network security requirements into actionable engineering work and influence peers across Security, SRE, and Platform teams.

Preferred:

• Experience building real-time telemetry, monitoring, and threat detection pipelines for network traffic.

• Familiarity with agent-to-agent authentication, service mesh architectures, and securing AI/ML workload communications.

• Experience integrating threat intelligence feeds and automating indicator-of-compromise enrichment into network defense workflows.

Travel:

• Minimal, generally 12 days or less per year (~2 team get-togethers per year).

$145,000 - $175,000 a year

LIFE AT LUMIN DIGITAL

Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base — and as a 100% cloud-native company, we’re purpose-built to unlock the full advantages of the cloud for financial institutions and their users.

At Lumin, we thrive on curiosity and innovation. Our culture is built on trust in our expertise and decisions, respect for diverse perspectives and talents, and boldness in pursuing new ideas. These values shape a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered every day. We encourage our team to explore, experiment, and challenge the status quo — because continuous improvement isn’t just a goal, it’s how we operate.

Benefits Include We take care of our people with medical, dental, and vision insurance, a 401(k) with company match, flexible PTO plus 12 paid holidays, paid sick leave, and paid parental and family leave. We also offer a lifestyle spending account, tuition reimbursement, and a cell phone stipend. Additional details are provided during the interview process.

Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis. For more information, visit lumindigital.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.